Summary
Overview
Work History
Education
Skills
Languages
Reading books
Timeline
Generic
Abdullah Abdukarimov

Abdullah Abdukarimov

Logistic
Fergana

Summary

Proven Hotel Receptionist at Humo Plaza, adept in reservation management and advanced communication, enhancing guest relations by efficiently resolving issues, leading to a 20% increase in customer satisfaction. Skilled in Microsoft Office and multitasking, consistently maintaining professionalism and a welcoming environment.

Overview

1
1
year of professional experience

Work History

Hotel Receptionist

Humo Plaza
03.2023 - 08.2024

- Greeted and assisted guests with check-ins and check-outs, ensuring a smooth and welcoming experience.
- Collected room deposits, fees, and payments, accurately managing all transactions and maintaining financial records.
- Handled customer inquiries, providing exceptional service and resolving issues promptly.
- Managed bookings and reservations using hotel management software, coordinating with housekeeping and other departments to ensure guest satisfaction.
- Assisted in addressing guest complaints and requests, ensuring quick resolutions to maintain a positive customer experience.
- Maintained a clean and organized front desk area, contributing to the overall appearance of the hotel lobby.

Education

High School Diploma -

Special School
Fergana, Uzbekistan, Fergana City
04.2001 -

Skills

Guest Relations

Languages

Uzbek
Native language
English
Advanced
C1

Reading books

I enjoy reading a wide variety of books, particularly in genres like self-development, business, and historical fiction. Reading has not only broadened my knowledge but also sharpened my analytical and problem-solving skills. Some of my favorite books include Atomic Habits by James Clear, which has helped me improve personal productivity, and The Lean Startup by Eric Ries, which gave me a better understanding of innovation and entrepreneurship. Reading regularly allows me to stay curious, continuously learn, and apply new perspectives to real-world situations, especially in my career and daily life.

Timeline

Hotel Receptionist

Humo Plaza
03.2023 - 08.2024

High School Diploma -

Special School
04.2001 -
Abdullah AbdukarimovLogistic