Abduxalimov Hasanboy Akmaljon o'g'li
COMPUTER AND TELECOMMUNICATION TECHNOLOGY ENGINEER AND SALES AGENT
Izboskan
Summary
Experienced professional in innovative projects and research works, specializing in telecommunications, IT technologies, and digital content creation. Active participant in national and international projects.
Overview
5
5
years of professional experience
23
23
years of post-secondary education
5
5
Languages
Work History
Jas Line LLC, Commercial Agent
LLCP
12.2023 - Current
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Uzbektelecom AK, Andijan Branch, Poytug Telecommun
Uzbektelecom AK
09.2022 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
Commercial Sales Manager
Zarradan Koinotgacha Aloqa
01.2020 - 01.2021
- Development of telecommunications services
- Customer relations and strategic planning
- Ensured confidentiality of sensitive customer information by adhering strictly to data protection regulations during all interactions.
Education
Bachelor of Science - COMPUTER AND TELECOMMUNICATION TECHNOLOGY ENGINEER
Tashkent University of Information Technologies
Fergana, Uzbekistan 04.2001 - 01.2024
Skills
Contract drafting
Brand awareness
Social media marketing
Technical support
Network maintenance
Network troubleshooting
Software configuration
Remote support
Operating system management
System administration
Virtualization technologies
System performance optimization
Hardware and software repair
Microsoft windows and office
System maintenance
TCP/IP
Analytical thinking
Multitasking Abilities
Personal Information
- Date of Birth: 05/29/01
- Nationality: Uzbek
Awards
- "Academic Publication" Order, Scientific Publication Center, 01/01/24
- Award for Devoted Services, Scientific Publication Center, 01/01/24
- International Award "CIS Leaders", Scientific Publication Center, 01/01/24
Scientific Achievements And Projects
- Analytical article: Telecommunications services in Uzbekistan: past, present, future, 01/01/24
- Comprehensive research: ArGAT software package and its use, 01/01/24
- Scientific paper: Types of Multi-core processors, 01/01/25
- Research: GeoDraw, GeoGraph software packages and their use, 01/01/25
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 27 staff members.
Affiliations
- Association of Information Technology Professionals
Timeline
Jas Line LLC, Commercial Agent
LLCP
12.2023 - Current
Uzbektelecom AK, Andijan Branch, Poytug Telecommun
Uzbektelecom AK
09.2022 - 12.2023
Commercial Sales Manager
Zarradan Koinotgacha Aloqa
01.2020 - 01.2021
Bachelor of Science - COMPUTER AND TELECOMMUNICATION TECHNOLOGY ENGINEER
Tashkent University of Information Technologies
04.2001 - 01.2024
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