Summary
Overview
Work History
Education
Skills
Timeline
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Ahrobek Xaldaraliyev

Service Associate
Angren City, Tashkent

Summary

Driven and reliable individual with strong communication and problem-solving abilities. Possesses foundational knowledge of customer service principles and technical troubleshooting, along with proficiency in using support software. Committed to contributing to positive customer experience and ensuring efficient issue resolution.


Overview

5
5
years of professional experience
22
22
years of post-secondary education
6
6
Languages

Work History

Support Associate

WOLT
04.2025 - Current


  • Answered questions regarding seller inventory, shipping, payments and buyer complaints.
  • Implemented proactive measures to anticipate potential customer issues, reducing the need for reactive support interventions.
  • Improved customer satisfaction by promptly addressing and resolving inquiries and concerns.

Intern

IT Park
Tashkent, Uzbekistan , Tashkent
10.2024 - 12.2024
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Explored new technologies and approaches to streamline processes.

Math Club Leader, Online SAT Math(790) Tutor,

''Angren Pyramid Center''
09.2023 - 02.2024

Taught over 110+ students, Mean (SAT math)score (Average): 730;Median: 750; Students got into top universities; top 10%in math olympiad.

Volunteer

"Nuratau Tourism Company"
06.2023 - 09.2023
  • "Nuratau Travel: A tourism company; eco-tours in Uzbekistan's scenic ''Nuratau'' mountains.
  • Tour Coordinator, Language Facilitator, Organizer
  • Ensured 130+ International tourists' safety; helped them navigate local customs in Nuratau and Chotqol; ensured with security protection and fraud

Teacher's Assistant

Bilim Ziyo LLC
10.2020 - 04.2022
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.1

Education

High School Diploma -

22high Schoool
04.2001 - 05.2023

Skills

Teamwork and collaboration

Programming skills

Researcher

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Timeline

Support Associate

WOLT
04.2025 - Current

Intern

IT Park
10.2024 - 12.2024

Math Club Leader, Online SAT Math(790) Tutor,

''Angren Pyramid Center''
09.2023 - 02.2024

Volunteer

"Nuratau Tourism Company"
06.2023 - 09.2023

Teacher's Assistant

Bilim Ziyo LLC
10.2020 - 04.2022

High School Diploma -

22high Schoool
04.2001 - 05.2023
Ahrobek XaldaraliyevService Associate