To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Head of Retail Academy
Indenim
Tashkent, Uzbekistan
01.2021 - Current
Train new sales representatives by conducting orientation on the sales process; development of individual coaching plans; providing resources and assistance; trip orientation planning together with senior representatives.
Identify training needs by traveling with sales representatives; monitoring sales meetings; study of reports on sales results; meeting with sales managers.
Increase the effectiveness of training by developing new approaches and methods; ensuring the availability of support; integration of support with day-to-day work duties.
Control the financial aspect of trainings by recommending budget items; cost control.
Fulfill the mission of sales trainings and organization, demonstrating the relevant results.
Regional Manager
Ideal
Tashkent, Uzbekistan
10.2018 - 12.2020
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
Boosted brand growth by devising strategic network and marketing tactics.
Established and maintained operational standards for [Number] locations.
Reduced turnover 10% by enhancing training, motivation and engagement strategies with all employees.
Developed brand expansion initiatives across sales, marketing, and advertising campaigns.
Store Manager
Makro, the chain of stores
Namangan, Uzbekistan
02.2017 - 10.2018
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Coached sales associates on product knowledge by using wide variety of training tools.
Protected store from loss or theft by setting and enforcing clear security policies.
Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
International Sales Executive
Fleming Group
Kuala Lumpur, Malaysia
06.2016 - 01.2017
Developed relationships with clients and potential clients to improve business growth.
Set objectives and led sales team to achieve aggressive global sales goals.
Traveled from Malaysia to Thailand, Singapore and Uzbekistan to reach customers in international markets.
Improved sales techniques and made sales pitches to over 500 potential clients per quarter.
Hired, trained and managed salesforce of 20.
Motivated salesforce to achieve sales goals through incentives and rewards.
Led solution selling strategy initiatives to maximize sales of international training programs, seminars and conferences.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Coordinated 30 employees selling business training services worth over $500000.
Education
Bachelor of Business Administration - International Business Management
Asia Pacific University
Kuala Lumpur, Malaysia
01.2013 - 06.2016
Foundation Program - Business Administration
Albukhary International University
Kedah, Malaysia
01.2012 - 01.2013
No Degree - English Intensive Program
Albukhary International University
Kedah, Malaysia
01.2011 - 06.2011
Skills
Practiced in SAP, 1C, SmartUP, Bitrix24
Mathematical calculations
Strategic planning
Creative merchandising
Budgeting
Financial Management
Coaching and mentoring
Timeline
Head of Retail Academy
Indenim
01.2021 - Current
Regional Manager
Ideal
10.2018 - 12.2020
Store Manager
Makro, the chain of stores
02.2017 - 10.2018
International Sales Executive
Fleming Group
06.2016 - 01.2017
Bachelor of Business Administration - International Business Management