Anora Xayriddinova
Receptionist
Tashkent,TK
Summary
Dedicated receptionist with strong customer service and organizational skills. Proven ability to enhance guest experiences and maintain efficient reception desk operations. Detail-oriented professional with experience in front desk management and administrative support. Skilled in communication and team collaboration, consistently providing exceptional service while assisting various departments to achieve operational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Receptionist Administrator
Caravan hotel, Blue Shore International hotel
Tashkent, Uzbekistan
08.2025 - 02.2026
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
Receptionist
Level hotel, Amor Fati hotel
Tashkent, Uzbekistan
07.2024 - 06.2025
- Greeted guests and managed check-in procedures at luxury hotel front desk.
- Maintained organized filing system for guest records and reservations information.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Corresponded with clients through email, telephone, or postal mail.
Education
BBA - Business And Marketing Managment
Management Development Institute of Singapore In Tashkent
Tashkent 09.2022 - 05.2026
Skills
- Customer service
- Team collaboration
- Communication skills
- Reception desk management
- Time management
- Customer/Client relations
- Administrative support
Languages
Uzbek
Native language
English
Upper Intermediate (B2)
B2
Russian
Upper Intermediate (B2)
B2