Atkhamov Islombek

• Improved overall customer satisfaction by implementing new service standards and staff training programs.
• Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
• Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
• Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.
• Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
• Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
• Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Restaurant Manager Job Description:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant to ensure efficient and profitable business performance, maintaining high standards of food, service, health, and safety. The role requires strong leadership skills, exceptional customer service, and an ability to manage and motivate a team effectively.
- Operational Management: Ensure smooth daily operations, manage inventory, and maintain compliance with health and safety regulations.
- Staff Management: Recruit, train, and supervise staff, create schedules, and conduct performance evaluations.
- Customer Service: Maintain high customer service standards, handle complaints, and develop strategies to improve customer satisfaction.
- Financial Management: Prepare budgets, monitor financial performance, implement cost-control measures, and oversee cash handling.
- Marketing and Promotion: Develop marketing strategies, organize promotional events, and manage social media content.
- Quality Control: Maintain food and beverage quality standards, ensure consistency, and conduct regular inspections.
- Vendor Management: Manage supplier relationships, negotiate contracts, and ensure timely delivery of quality products.

Responsibilities:

• Provide exceptional service to guests in a high-end, fine dining environment.
• Present and explain the French cuisine menu, including daily specials, to guests.
• Take accurate food and beverage orders and enter them into the POS system.
• Serve food and beverages promptly and courteously.
• Ensure all orders are prepared and served according to the restaurant's high standards.
• Maintain a clean and organized work area and dining room.
• Assist with the setup and breakdown of dining areas before and after service.
• Address any guest concerns or complaints promptly and professionally.
• Collaborate with kitchen and bar staff to ensure smooth and efficient service.
• Follow all safety and sanitation policies and procedures.

Requirements:

• Prior experience in a fine dining restaurant, preferably with French cuisine.
• Strong knowledge of French cuisine and service techniques.
• Excellent communication and customer service skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Professional appearance and demeanor.
• Fluent in Russian; knowledge of English is a plus.

White Rabbit Family is a renowned restaurant group in Moscow, committed to providing an unforgettable dining experience with a focus on exceptional service and high-quality French cuisine. Join our team and contribute to creating memorable moments for our guests.

Responsibilities:

• Operations Management: Oversee daily operations of the bakery and café to ensure smooth and efficient service. This includes managing staff schedules, coordinating with suppliers, and ensuring inventory levels are maintained.
• Staff Supervision: Recruit, train, and supervise staff, ensuring high levels of performance and adherence to company policies and procedures. Conduct regular staff meetings to maintain open communication and address any issues.
• Customer Service: Ensure exceptional customer service by addressing customer inquiries, resolving complaints, and maintaining a welcoming atmosphere. Implement strategies to enhance the customer experience.
• Financial Management: Manage the café’s budget, track sales, and expenses, and prepare financial reports. Develop and implement strategies to increase revenue and control costs.
• Menu Development: Collaborate with the kitchen team to develop and update the menu, focusing on high-quality bakery items and café offerings that meet customer preferences and market trends.
• Marketing and Promotion: Develop and execute marketing strategies to attract new customers and retain existing ones. This includes managing social media accounts, organizing events, and implementing promotional campaigns.
• Quality Control: Ensure all products meet the café’s quality standards and maintain consistency. Oversee compliance with health and safety regulations.
• Supplier Relations: Establish and maintain relationships with suppliers to ensure timely delivery of high-quality ingredients and supplies.
• Performance Monitoring: Analyze sales and customer feedback to assess performance and identify areas for improvement. Implement changes as needed to enhance operations and customer satisfaction.
• Administrative Duties: Handle administrative tasks such as payroll processing, staff records maintenance, and compliance with local regulations.

Requirements:

• Proven experience in a managerial role within the food and beverage industry, preferably in a bakery or café setting.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Proficiency in financial management and budgeting.
• Ability to develop and implement effective marketing strategies.
• Knowledge of health and safety regulations.
• Fluent in Uzbek and Russian; knowledge of English is a plus.
• Strong organizational and problem-solving abilities.
• Ability to work flexible hours, including weekends and holidays.

Safia Bakery is a beloved establishment in Tashkent, known for its delicious baked goods and welcoming atmosphere. We are looking for a dedicated and experienced manager to lead our team and ensure the continued success of our café.