Dilshodbek Mamadaliev
Head Waiter
Andijan,AN
Summary
Experienced Supervisor leads team members to complete jobs on-time. Assigns tasks, trains employees, and implements company procedures. Excellent communication and listening skills. Provides leadership and vision, driving teams to meet goals. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
2025
2025
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Waiter
Velvet Restaurant
Taskent, Surxondaryo Region
05.2017 - 11.2019
- Greet and escort customers to their tables
- Consistently monitors the quality of food & beverages being served
- Set up special events and private parties accurately
- Balance the cash register at all times
- Skillfully handle anticipated and addressed guest service needs
- To solve issues and problems that customers faced during the operation
Head Waiter
CROWNE PLAZA
1 2020 - 1 2022
- Present menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day's specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverage
Supervisor
Kind Georgia
05.2022 - 08.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Education
High School Diploma - PHILOLOGY
ANDIJON ACADEMIC LYCUEM
Asaka 09.2012 - 05.2015
Skills
English
Russian
Turkish
Positive and professional
Microsoft Windows
Problem Solving
Public Speaking
Adaptability
Attention to detail
Fine dining
Personal Information
- Hobbies: Sports, Reading books, Travelling, Communicating with different people, Learning different cultures
- Date of Birth: 11/08/96
- Nationality: Uzbekistan
Timeline
Supervisor
Kind Georgia
05.2022 - 08.2024
Waiter
Velvet Restaurant
05.2017 - 11.2019
High School Diploma - PHILOLOGY
ANDIJON ACADEMIC LYCUEM
09.2012 - 05.2015
Head Waiter
CROWNE PLAZA
1 2020 - 1 2022
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