Diyorbek Bakhodirov
Passenger Support Agent At Uzbekistan Airports
TASHKENT
Summary
Active,customer oriented specialist with one year experience working in bank and hardworking perfectionist person who wants to achieve his life goals and Kind Passenger Service Agent with considerable experience in airline and hospitality customer service. Assists passengers by interpreting flight schedules and relaying weather reports. Professional at working in stressful situations with little to no supervision.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Passenger Service Agent
Uzbekistan Airports
Tashkent
04.2023 - Current
- Oversaw ticketing, hand luggages and lines during check-in process.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Supported Passengers with limited disabilities
Shop Seller
LLC Anglesey Food FE (Korzinka)
Tashkent
10.2022 - 12.2022
- Completed daily tasks accurately and on-time to support shop needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Greeted customers entering store and offered assistance with requirements.
Personal Assistant
National Bank Of Uzbekistan
Tashkent
06.2021 - 09.2022
- Maintained appropriate filing of personal and professional documentation.
- Consulted clients face to face and through phone regarding banking products
- Customer support regarding debit cards of Visa and Master card
- Gaining positive customer feedback among other employees
- Boasting up KPI rate
Shop Seller
Asia.uz hypermarket
Tashkent
01.2020 - 12.2020
- Completed daily tasks accurately and on-time to support shop needs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Greeted customers entering store and offered assistance with requirements.
Education
Bachelor in Personnel Management - Human Resources Management
National University of Uzbekistan
Tashkent Uzbekistan 09.2018 - 06.2022
Skills
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Timeline
Passenger Service Agent
Uzbekistan Airports
04.2023 - Current
Shop Seller
LLC Anglesey Food FE (Korzinka)
10.2022 - 12.2022
Personal Assistant
National Bank Of Uzbekistan
06.2021 - 09.2022
Shop Seller
Asia.uz hypermarket
01.2020 - 12.2020
Bachelor in Personnel Management - Human Resources Management
National University of Uzbekistan
09.2018 - 06.2022
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