Elbeck Ulugbekov
Dispatcher
Andijan
Summary
Experienced (1,5 years) Amazon Dispatcher with a proven ability to enhance operational efficiency and resolve issues. Skilled at building strong connections with influential decision-makers, clients, and colleagues to drive organizational objectives. Equipped with comprehensive training and hands-on expertise, experienced on disputes, ready to embrace new professional opportunities and contribute to the success of a new venture.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Sales agent / Visual merchandiser
RTF Fashion Retail (FLO)
12.2021 - 10.2022
- Managed and closed sales, ensuring high level of customer satisfaction through effective communication and problem-solving
- Conducted negotiations and finalized deals, demonstrating strong organizational and time management skills
- Coordinated with suppliers and managed promotional materials, reflecting experience in logistics and coordination
- Trained staff and optimized visual layouts, highlighting leadership and team collaboration skills.
- Assisted call-in customers with questions and orders
Dispatcher
STA dispatch
04.2023 - 08.2024
- Route Optimization - Plan and optimize delivery routes to ensure timely and cost-effective transportation
- Scheduling and Dispatching - Schedule shipments and dispatch drivers, ensuring they have all necessary information and resources
- Communication Management - Maintain clear and effective communication with drivers, clients, and other stakeholders to manage expectations and resolve issues
- Tracking and Monitoring - Use tracking systems to monitor the location and status of shipments, providing updates to clients and addressing any delays or disruptions
- Problem Resolution - Quickly identify and resolve issues such as delays, accidents, or equipment failures to minimize impact on delivery schedules
- Performance Monitoring - Evaluate load board performance, identifying areas for improvement
- Emergency Response - Develop and execute emergency response plans for situations like vehicle breakdowns or severe weather.
Education
Bachelor's - Investment Activity and Agribusiness
Andijan Institute of Agriculture And Agrotechnologies
Andijan, UZB 09.2019 - 05.2022
Skills
Technical
Communication
Problem-Solving
Organizational
Teamwork
Attention to Detail
Adaptability
Critical Thinking
Microsoft Office Suite (Word, Excel, PowerPoint)
Google Workspace (Docs, Sheets, Slides)
Chime(Experienced with reliable brokers)
Amazon Dispute Management
Amazon Marketplace Expertise
Effectively interacting with drivers and agents (such as ROC agents and etc)
Problem Identification
Problem Analysis
Risk Assessment
Logical Reasoning
Websites
Languages
Uzbek
Native language
Russian
Proficient
C2
English
Advanced
C1
Timeline
Dispatcher
STA dispatch
04.2023 - 08.2024
Sales agent / Visual merchandiser
RTF Fashion Retail (FLO)
12.2021 - 10.2022
Bachelor's - Investment Activity and Agribusiness
Andijan Institute of Agriculture And Agrotechnologies
09.2019 - 05.2022
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