Summary
Overview
Work History
Education
Skills
Languages
Quote
Timeline
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Farrux Olimov

Project Manager/Cybersecurity Specialist / Network Engineer
Tashkent

Summary

Dynamic Management Information Systems (MIS) professional and Webster University alumnus with a proven track record in high-stakes Project Management at Huawei. Expert at bridging the gap between complex IT infrastructure and business strategy. Skilled in navigating global corporate standards, optimizing operational workflows, and leading cross-functional teams to deliver digital solutions. Committed to driving Uzbekistan’s tech ecosystem forward through structured project execution and data-driven decision-making

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Project Manager/Progress Control Manager

Huawei Technologies
04.2024 - Current
  • Monitored project schedules and deliverables to ensure timely completion of all activities.
  • Developed and maintained progress tracking systems using Excel, project management software, or ERP tools.
  • Prepared daily, weekly, and monthly performance reports for senior management.
  • Coordinated between departments (procurement, operations, logistics, and finance) to resolve scheduling or resource conflicts.
  • Conducted performance analysis and identified delays, bottlenecks, and risks impacting project timelines.
  • Implemented corrective measures and process improvements to increase overall efficiency.
  • Tracked material delivery, manpower allocation, and work progress across multiple projects.
  • Maintained communication with internal teams and external stakeholders to ensure alignment with company goals.
  • Supported management decision-making through accurate forecasting and data analysis.
  • Conducted progress meetings and presented updates to management and clients.

IT Support Specialist

Kafolat Insurance
Tashkent, Uzbekistan
08.2023 - 12.2023
  • Configured hardware, devices, and software to set up work stations for employees.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Assisted in development of system security protocols.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Researched and identified solutions to technical problems.
  • Developed and implemented preventive maintenance procedures.
  • Tested new software and hardware prior to deployment.
  • Offered assistance in implementing and developing training programs.
  • Monitored system performance to identify potential issues.
  • Installed and configured operating systems and applications.
  • Configured and tested new software and hardware.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Installed, configured and maintained computer systems and network connections.
  • Diagnosed and troubleshot hardware, software and network issues.

Manager/Dispatcher

TEZ Global
New York, US
03.2021 - 09.2021
  • Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
  • Tracked and reviewed charts, graphs, schedules and other statistics to to maximize on-time performance, minimize customer wait times and service disruptions.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of 6 fleet vehicles.
  • Processed invoices and payments for dispatched orders to provide proof of transaction.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Generated reports to track deliveries and maintain proper records and documentation.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Received new orders, prepared documentation, and assigned personnel.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Communicated with customers to provide delivery updates and resolution.
  • Answered phone calls and responded to customer emails.
  • Preserved accurate records of dispatched orders, deliveries and receipts.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Communicated with warehouse staff to facilitate proper loading and unloading of orders.
  • Assisted in resolving customer complaints and grievances.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Scheduled and organized delivery routes.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Monitored and tracked dispatch communication systems.

Customer Sales Assistant

LA QANDIL STORE
Tashkent, Uzbekistan
09.2020 - 03.2021
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Described product highlights and benefits to help guide purchasing decisions.
  • Verified delivery schedules and processes.
  • Emphasized product specifications to meet customer needs.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Recommended complementary purchases to customers, increasing revenue.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Education

Bachelor of Science - Management Information Systems

Webster University in Tashkent
Tashkent
01.2020 - 12.2023

Skills

  • Marketing
  • Lead generation
  • Verbal and written communication
  • Risk management
  • Project scheduling & monitoring
  • Progress reporting & KPI tracking
  • Data analysis & forecasting
  • Cross-department coordination
  • MS Excel
  • Communication & leadership
  • Problem-solving & process improvement

Project scheduling

Project development

Languages

Uzbek
Bilingual or Proficient (C2)
English
Advanced (C1)
Russian
Upper intermediate (B2)

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Project Manager/Progress Control Manager

Huawei Technologies
04.2024 - Current

IT Support Specialist

Kafolat Insurance
08.2023 - 12.2023

Manager/Dispatcher

TEZ Global
03.2021 - 09.2021

Customer Sales Assistant

LA QANDIL STORE
09.2020 - 03.2021

Bachelor of Science - Management Information Systems

Webster University in Tashkent
01.2020 - 12.2023
Farrux OlimovProject Manager/Cybersecurity Specialist / Network Engineer