Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Doing sports
Timeline
Generic
Fayoziddin Mamatkulov

Fayoziddin Mamatkulov

Manager At Learning Center
Tashkent,TK

Summary

I am a dynamic and results-driven Branch Manager at IELTS ZONE LC, with a proven track record of improving customer satisfaction and driving profitability. Highly skilled in strategic planning, employee development, and operational leadership, I have consistently implemented successful sales strategies that exceed performance targets.

Known for building and leading high-performing teams, I create a motivating environment through effective coaching and mentoring. With extensive experience managing branch operations and aligning team efforts with business goals, I bring a strong focus on operational efficiency, financial performance, and customer engagement.

A friendly, adaptable, and goal-oriented professional, I am committed to delivering measurable results and fostering long-term client relationships while ensuring the continued success and growth of the branch.


Overview

2
2
years of professional experience
3
3
Languages

Work History

Branch Manager

IELTS ZONE LC
10.2023 - Current
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Consulted customers to boost product sales and services.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.

Education

Bachelor of Arts - Sports And Tourism

UZBEKISTAN STATE UNIVERSITY OF PHYSICAL EDUCATION AND SPORTS
Tashkent
04.2001 -

Skills

Customer service

Accomplishments

  • Supervised team of 100 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
  • Repeatedly received recognition from superiors for excellence in service.

Interests

Going to the gym

Playing football

Learning languages

Doing sports

I actually used to do gymnastics more seriously in the past, and although I don’t train as regularly as I used to, I still try to keep up with it from time to time. It’s a great way to stay flexible and push my limits, and honestly, I really miss the feeling of nailing a new move.


Whenever I get some free time, I usually try to play football with friends. It’s always been one of my favorite ways to unwind and stay active — plus, it’s a lot of fun and a good way to clear my mind.


On top of that, I’ve been going to the gym six days a week. It’s become a big part of my routine, and I really enjoy it. Whether it’s lifting weights or doing cardio, I feel like it helps me stay focused, energized, and motivated throughout the week.

Timeline

Branch Manager

IELTS ZONE LC
10.2023 - Current

Bachelor of Arts - Sports And Tourism

UZBEKISTAN STATE UNIVERSITY OF PHYSICAL EDUCATION AND SPORTS
04.2001 -
Fayoziddin MamatkulovManager At Learning Center