Feruza Jamoliddinova

Provided exceptional customer service as a Waitress and Barista in a fast-paced, multicultural dining environment. Took accurate orders, served food and beverages, and prepared a variety of coffee drinks to high-quality standards. Communicated effectively with international guests in English, Turkish, and Russian, ensuring a welcoming and inclusive atmosphere. Gained valuable experience working with people from diverse cultural backgrounds, strengthening my adaptability, emotional intelligence, and hospitality skills. Developed excellent multitasking, time management, and teamwork abilities while maintaining a professional and friendly attitude at all times.

Provided front-line customer support as a Call Operator and Administrative Assistant using CRM systems to register and manage client information efficiently. Handled high volumes of calls and in-person inquiries with clear communication and a calm, professional tone. Maintained organized records, scheduled appointments, and supported day-to-day office tasks. Demonstrated strong interpersonal skills, multitasking ability, and fluency in Uzbek, Russian, and English, helping to build strong relationships with clients and colleagues in a fast-paced office environment.