Microsoft Office Suite(word,excel,powerpoint)
Friendly,professional,and customer-focused individual with experience in sales,hotel administration,and customer service.Skilled in effective communication,problem solving,teamwork,and delivering exceptional customer experiences.Able to remain calm and professional under pressure while assisting diverse clients.Highly motivated to join a leading international airline as a cabin crew member and provide world-class service.
Provide accurate information about company products and services
Assisted customers in resolving issues and complaints quicly and effectively
Provided friendly and professional customer service
Resolved customer complaints and ensured customer satisfaction
Workedeffectively with team members to achieve daily sales targets
Assisted customer and answered inquiries
Resolved complaints and providsd solution
Processed payments and handled transaction
Time management
Problem-solving abilities
Shipping and receiving
Calm under pressure
Multitasking
Conflict resolution
Microsoft Office Suite(word,excel,powerpoint)
Hotel managment software(front desk&reservation system
Traveling and exploring new culture
Fitness and sports
Fashion and styling
Volunteering and community activities
Managed instagram new public account @pearl_d1ary professionally,creating engaging contents for followers
Understanding of social media trends,audience engagements,and onlinr communication
Develooed content ideas and maintained a consistent visual style