Gulnora Choriyeva
Shakhrisabz,Uzbekistan
Summary
Strategic Head with expertise in team leadership and performance improvement. Engages teams to achieve target results through collaboration and effective communication. Delivers exceptional customer service by actively addressing needs and resolving queries. Dedicated Head focused on enhancing customer experiences and problem resolution. Manages complaints with clear communication, fostering strong relationships. Commits to understanding customer needs and delivering tailored solutions. Passionate Head championing community engagement and cultural preservation. Facilitates workshops to empower local artisans, supporting skills development and livelihood enhancement. Advocates for traditional craftsmanship while promoting sustainable practices.
Overview
37
37
years of professional experience
Work History
Head
“Hunarmand” Association
Shahrisabz District
01.2021 - Current
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Engaged with customers to better understand needs and deliver excellent service.
- Resolved customer queries and problems using effective communication and providing step-by-step solutions.
- Enhanced working relationships by participating in team-building activities.
Head
Tikuvchi Anoragul
01.2001 - Current
- Facilitated workshops focusing on production of traditional handmade carpets, national clothing, souvenirs, wallets, and bags.
- Assisted local girls and women in acquiring skills for creating products entirely by hand using authentic traditional techniques.
- Supported preservation of cultural heritage while contributing to community livelihoods.
Member
Hunarmand Association
Shahrisabz District
01.1997 - 01.2001
Head of Production Department
Hujum Factory
01.1993 - 01.1997
- Implemented quality control procedures, significantly reducing waste and improving product standards.
- Managed staff hiring, training and performance goals.
- Applied Quality Assurance (QA) methodologies to measure output quality.
Chief Engineer
Hujum Factory
01.1991 - 01.1997
- Trained and mentored junior engineers, providing supportive and productive environment to improve team performance and repair operations.
- Built strong working relationships with other teams, coordinating with relevant personnel to solve complex and deadline-dependent issues.
- Conducted routine inspections of propulsion systems, identifying and rectifying potential issues promptly.
Master (Supervisor)
Hujum Artistic Goods Factory
01.1989 - 01.1991
- Gave clear staff instruction to achieve production output.
- Monitored inventory levels, ordering stock as needed to prevent shortages.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
Education
Bachelor's Degree - Fashion Designer-Technologist
Tashkent Institute of Textile and Light Industry
01-1989
Skills
- Customer relationship management
- Team leadership
- Community engagement
- Cultural preservation
- Workshop facilitation
- Problem solving
- Staff training
- Performance management
- Inventory management
- Production oversight
- Technical mentoring
- Compliance monitoring
- Conflict resolution
- Communication skills
- Problem-solving
- Calm under pressure
- Active listening
- Leadership
- Public speaking
Languages
Uzbek
Russian
English
Awards
No academic degree or state awards
Custom Section
Member of the People’s Democratic Party
Timeline
Head
“Hunarmand” Association
01.2021 - Current
Head
Tikuvchi Anoragul
01.2001 - Current
Member
Hunarmand Association
01.1997 - 01.2001
Head of Production Department
Hujum Factory
01.1993 - 01.1997
Chief Engineer
Hujum Factory
01.1991 - 01.1997
Master (Supervisor)
Hujum Artistic Goods Factory
01.1989 - 01.1991
Bachelor's Degree - Fashion Designer-Technologist
Tashkent Institute of Textile and Light Industry