Ismat Fataev
OPERATION MANAGER
Bukhara
Summary
Quality-driven Department Supervisor adept at providing excellent customer service and providing employees clear guidelines and responsibilities. Practiced in customer sales, store opening, and closing procedures and operational improvements. Strong experience of supervising in a large retail environment.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
4
4
Languages
Work History
TRAILER DEPARTMENT SUPERVISOR
UGL HOLDING
01.2021 - Current
- Supervised daily operations, ensuring adherence to safety protocols and efficient workflow management.
- Conducted regular inventory checks, maintaining accurate stock levels to support uninterrupted departmental functions.
- Controlling over 600 trailers
- Renting trailers
- Assigning trailers to new drivers
- Replacing old trailers with the new ones( Sell, Buy)
DISPATCHER
United Group Logistics Inc.
01.2018 - 12.2021
- Coordinated daily dispatch operations, ensuring timely delivery of freight and maintaining communication with drivers throughout their routes.
- Trained new staff on dispatch protocols and operational procedures, enhancing team performance and operational consistency.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
SALES MANAGER
GREEN BUFFALO MOVING, Inc.
01.2012 - 12.2018
- Developed and implemented strategic sales plans to enhance market penetration and drive revenue growth within the moving industry.
- Cultivated relationships with key clients, ensuring high levels of customer satisfaction and repeat business through tailored service offerings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
BA - BUSINESS MANAGEMENT
SANTA MONICA College
Santa Monica, CA, USA 01.2008 - 01.2012
Skills
Leadership skills
Customer service
Problem-solving
Time management
Inventory management
Workflow optimization
MS Office Apps
Personal Information
Date of Birth: 05/13/90
Timeline
TRAILER DEPARTMENT SUPERVISOR
UGL HOLDING
01.2021 - Current
DISPATCHER
United Group Logistics Inc.
01.2018 - 12.2021
SALES MANAGER
GREEN BUFFALO MOVING, Inc.
01.2012 - 12.2018
BA - BUSINESS MANAGEMENT
SANTA MONICA College
01.2008 - 01.2012
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