Jahongir Sohibov
Guide And Salesman
Yangiyer,Yangiyer
Summary
Dynamic Travel Agent from Toshkent Travel, known for crafting customized itineraries and enhancing client satisfaction. Leveraged expertise in travel research and exceptional communication to resolve issues efficiently, fostering repeat business. Excelled in mentoring, showcasing a blend of leadership and organizational skills. Achieved notable improvements in customer satisfaction ratings through diligent service and strategic negotiations.
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Travel Agent
Toshkent Travel
09.2022 - 12.2024
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Increased client satisfaction by creating customized travel itineraries tailored to individual preferences and needs.
- Provided exceptional customer service by promptly addressing concerns and resolving issues, leading to positive reviews and recommendations from satisfied clients.
- Managed complex itinerary changes due to unforeseen circumstances without sacrificing customer satisfaction or incurring unnecessary expenses.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Organized group tours, coordinating logistics and accommodations to ensure a smooth experience for all participants.
- Generated repeat business through proactive follow-up with past clients, soliciting feedback on their experiences and offering tailored recommendations for future trips.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Education
Secondary Specialized Education - English Group
Yangiyer Lyceum
Sirdaryo05.2015
Primary Education - English Education
Yangiyer Gymnasium
Sirdaryo05.2012
Skills
Hotel accommodations
Itineraries
Executive travel
Marketing
Company guidelines and procedures
Mentoring and training
Travel research
Client amenities
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Organization and Time Management
Dependable and Responsible
Training and Development
Timeline
Travel Agent
Toshkent Travel
09.2022 - 12.2024
Secondary Specialized Education - English Group
Yangiyer Lyceum
Primary Education - English Education
Yangiyer Gymnasium