Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
3
3
years of professional experience
Work History
Sales Agent
CitiFuel LLC
06.2024 - Current
Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Assisted call-in customers with questions and orders.
Academic Tutor
Cambridge LC
03.2023 - 03.2024
Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
Sales Manager
HomeComfort
01.2022 - 02.2023
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent followups.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Education
Bachelor of Business Administration - Business and Management
Westminster University
Skills
Excellent communication skills
Energetic
Customer rapport
Salesforce
Continuous improvements
Languages
English
Advanced (C1)
Russian
Proficient (C2)
Affiliations
Front-End development
Watching historical movies
Timeline
Sales Agent
CitiFuel LLC
06.2024 - Current
Academic Tutor
Cambridge LC
03.2023 - 03.2024
Sales Manager
HomeComfort
01.2022 - 02.2023
Bachelor of Business Administration - Business and Management
Westminster University
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