Summary
Overview
Work History
Education
Skills
References
Football (Liverpool)
Timeline
Generic
JAVOKHIRBEK VOKHIDOV

JAVOKHIRBEK VOKHIDOV

Customer Service Manager
Tashkent,Chilanzar

Summary

Proactive and goal-oriented professional with excellent time management, problem-solving skills, reliability, and adaptability. Swift learner committed to driving team success and organizational growth. Dedicated to ensuring customer satisfaction through exceptional service and support, proficient in customer service best practices, and adept at finding effective solutions for customer needs. Expertise in service delivery, multitasking, and building professional relationships to drive business results.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
3
3
Languages

Work History

Restaurant Server

Tokyu Harvest Club Karuizawa Hotel
05.2024 - 04.2025
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
  • Cultivated warm relationships with regular customers.
  • Demonstrated knowledge of menu offerings, including ingredients and preparation methods to address customer inquiries effectively.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.

Visa Consultant

Self-employment
08.2023 - 04.2024
  • Experience in providing visa consultation and guidance to clients, ensuring a smooth application process.
  • Familiarity with visa application requirements and procedures for various countries (especially China, Shenzhen and Japan Visa).
  • Successfully assisted clients in obtaining visas for business, tourism, and purposes.

Ticket/Tour Operator

"Sadokat Gold Travel" LLC
03.2023 - 08.2023
  • 6 months of experience as a Ticket/Tour Operator, handling bookings and reservations.
  • Demonstrated strong organizational skills in coordinating travel arrangements and itineraries.

Updater

Phoenix Supply Chain (Panam, Florida Cargo)
05.2022 - 12.2022

English Teacher

"General Study" LC
09.2021 - 03.2022
  • Taught English as a Second Language (ESL) to diverse groups of students aged 12-25.
  • Developed engaging lesson plans to improve students' reading, writing, and listening skills.
  • Created a positive and inclusive classroom environment that promoted cultural exchange and language acquisition.

Delivery Partner

Uber Eats
03.2021 - 08.2021

Sales Assistant

Family Mart Store
02.2021 - 07.2021

Junior Updater

White Way LLC
08.2020 - 09.2020
  • As per my passion towards working in trucking industry joined in the company named above through my friend's offer and worked a months till my the beginning of my Japanese scholarship studies and acquired fundamentals and policy of updater position
  • Collaborated with cross-functional team to gather relevant information and get drivers updated accordingly.

Education

Bachelor - Philology and Language Teaching

Tashkent State University of Oriental Languages
09.2017 - 07.2022

Japanese Language and Literature

Osaka University
10.2020 - 08.2021

Skills

Collaborative teamwork

References

  • Being fluent in English and Japanese conversation, proactive and client orientated marketing representative with ove one-year experience in SMM/SMM graphic and wholesale market sphere. In cooperation with Apple Inc official distributors in California, dealt with the iphone and accessories import to Uzbekistan and bestowed International Import License by International Chamber of Commerce and Industry. While being in foreign study in Japan, worked with Amazon, Wish, Mercari, RakutenJP e-commerce shops, warehouses also, Uber food-delivery service and took an experience in dispacting, shipping and having negotiations with e-shop clients., Excluding language, I accumulated experience in marketing sphere and dealt with lots of client base to have a negotiation and make a link with them for increase of sale and broadening loyal client auditorium. I am a type of who fulfill the task or job what I started and a bit strict, self-relieved and self-motivated one. As I worked with many people, I am enough adaptable to new work sphere and colleagues. I'm fast-learner and can absorb, analyze and make a sudden practical use of what I was tought so even if I'm fresh to any new work sphere , soon I can be a part of the work managing skillfully

Football (Liverpool)

upon doing football as my hobby, fan of Liverpool FC

Timeline

Restaurant Server

Tokyu Harvest Club Karuizawa Hotel
05.2024 - 04.2025

Visa Consultant

Self-employment
08.2023 - 04.2024

Ticket/Tour Operator

"Sadokat Gold Travel" LLC
03.2023 - 08.2023

Updater

Phoenix Supply Chain (Panam, Florida Cargo)
05.2022 - 12.2022

English Teacher

"General Study" LC
09.2021 - 03.2022

Delivery Partner

Uber Eats
03.2021 - 08.2021

Sales Assistant

Family Mart Store
02.2021 - 07.2021

Japanese Language and Literature

Osaka University
10.2020 - 08.2021

Junior Updater

White Way LLC
08.2020 - 09.2020

Bachelor - Philology and Language Teaching

Tashkent State University of Oriental Languages
09.2017 - 07.2022
JAVOKHIRBEK VOKHIDOVCustomer Service Manager