Kakhramon Karimboev
Account Manager
Tashkent
Summary
Strategic and results-driven Business Development Partner Manager with a comprehensive background in fostering relationships, cultivating partnerships, retaining key accounts, and expanding profit channels through the establishment of trust. Disciplined and resourceful with expertise in account development.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Business Development Partner Manager
1FIT-APP
03.2023 - Current
- Identifying and analyzing causes of problem situations and controversial issues;
- Performed quarterly analysis of partner workload, delivering comprehensive insights to assist partners in boosting revenue through user engagement, achieving growth rate of 22-25%;
- Regular collaboration with marketing department to participate in monthly selection of 4 partners, aiming to increase visibility of new partners among 16000 users;
- Holding personal meetings with partners to resolve problem situations and discuss terms of cooperation;
- Working with ERP systems designed to optimize business processes and partner resource management;
- Working with Google documents and task managers to optimize workflow and improve efficiency;
- Acting as point of contact for all matters related to personal account.
Senior Service Specialist
HUMANS COMPANIES
06.2021 - 12.2022
- Effectively addressing inquiries linked to Visa transactions, overseeing transaction processes, and providing guidance on telecom services and app features;
- Ensure high quality customer service, adhering to established company standards and procedures;
- Managed over 150-180 customer massages and calls per day:
- Using simple and clear language so can fully appreciate opportunities offered by company;
- Quickly and competently address customer issues, striving for their prompt resolution;
- Conduct performance evaluations, assist in onboarding and quick adaptation;
- Feedback aimed at swift adjustments and improved team efficiency, targeting 4-5 point increase in team's KPI.
Hotel Administrator
Tourist Inn HOTEL
12.2018 - 05.2020
- Oversaw day-to-day operations of 34-room hotel;
- Conducting operations for registration and discharge of clients with appropriate registration in system;
- Ensuring implementation of settlements with residents, monitoring accuracy of billing and timely receipt of payments;
- Preparing reporting documentation and providing it to management in timely manner;
- Resolving conflicts and non-standard situations, searching for optimal solutions.
Education
Bachelor of Systems Engineering - Electronics And Automation, Automation And Control of Technological Processes And Productions (by Industries)
Tashkent State Technical University Named After Islam Karimov
Tashkent 09.2018 - 06.2022
Skills
Business Development
Negotiation Skills
Partner Relationship Management
Business Communication
Multitasking
Conflict Management
Google Docs
Account Servicing
Additional Information - About Me
Passionate about innovation and tech trends, especially in banking solutions. Actively consume educational content to stay updated. Quick learner committed to ongoing self-improvement. Innately inquisitive, always seeking to explore and understand more.
Personal Information
- Age: 26
- Date of Birth: 11/27/97
- Gender: Male
- Nationality: Uzbek
- Citizenship: Uzbekistan
Certification
English: certified with an IELTS score of 6.5
Timeline
Business Development Partner Manager
1FIT-APP
03.2023 - Current
English: certified with an IELTS score of 6.5
02-2023
Senior Service Specialist
HUMANS COMPANIES
06.2021 - 12.2022
Hotel Administrator
Tourist Inn HOTEL
12.2018 - 05.2020
Bachelor of Systems Engineering - Electronics And Automation, Automation And Control of Technological Processes And Productions (by Industries)
Tashkent State Technical University Named After Islam Karimov
09.2018 - 06.2022
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