Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic
Khabibullo Davronov

Khabibullo Davronov

Costumer Service
Tashkent,TK

Overview

2
2
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

English Instructor

HD Logistics
Tashkent, Tashkent
04.2024 - Current
  • Helped dispatchers in HD logistics to better understand the Logistics and provided classes to enhance English level among employees in the HD Logistics
  • Developed lesson plans and adapted curriculum to meet individual needs of students
  • Developed and implemented course materials, lecture notes and assignments.

Dispatch Manager

HD Logistics
Tashkent, Tashkent
02.2024 - Current
  • Managed a team of dispatchers, fostering a collaborative work environment to ensure smooth operations.
  • Streamlined communication processes for better coordination between drivers, customers, and warehouse staff.
  • Improved dispatch efficiency by implementing new scheduling and routing strategies.
  • Mentored new hires in navigating the complexities of the Dispatch Manager role.
  • Enhanced customer satisfaction by addressing issues promptly and providing accurate delivery updates.
  • Supported the implementation of new technology systems designed to enhance dispatch operations' overall efficiency and effectiveness.
  • Established strong relationships with vendors, negotiating contracts that benefited both parties in terms of cost savings and reliability.

English Teacher

Self Employed Services
Tashkent, Tashkent
08.2022 - 05.2024
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Increased student motivation by providing timely feedback and recognizing individual achievements.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Created and implemented activities to foster critical thinking skills of students.

Front Desk Agent

Artist Hotel
Tashkent, Tashkent
07.2023 - 01.2024
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Developed strong relationships with frequent guests for repeat business through personalized attention to their preferences.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Took reservations over phone, in person, and via computer for guests and provided confirmation information.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.

Education

High School Diploma -

Academic Lyceum of QEEI
O`zbekiston, Uzbekistan
09.2021 - 05.2023

Skills

Quick Thinking

Teamwork and Collaboration

Customer Service

Microsoft Office

Problem-Solving

Time Management

Multitasking

Creative Thinking

Excellent Communication

Decision-Making

Adaptability and Flexibility

Critical Thinking

Languages

Uzbek, Russian
Native language
English
Advanced
C1
German
Intermediate
B1
Chinese (Mandarin)
Beginner
A1

Certification

Data Operator

Timeline

English Instructor

HD Logistics
04.2024 - Current

Dispatch Manager

HD Logistics
02.2024 - Current

Front Desk Agent

Artist Hotel
07.2023 - 01.2024

Data Operator

05-2023

English Teacher

Self Employed Services
08.2022 - 05.2024

High School Diploma -

Academic Lyceum of QEEI
09.2021 - 05.2023
Khabibullo DavronovCostumer Service