Nomoz Kholiyorov
Samarkand
Summary
Hello, my name is Nomoz I am currently 31 years old. I am an experienced customer service specialist with a high level of customer service and quick decision-making in stressful situations. By working as a cabin crew in this airline, I strive to provide and create a comfortable and safe flight for passengers by adhering to high standards. Quick-witted, patient, loyal, stress-resistant, inquisitive, ambitious and good at speaking, communicating, curious, creative, flexible. these are my qualities
Overview
13
13
years of professional experience
Work History
Manager's Assistant
Boulevard Restaurant & Bakery
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Breakfast Manager
"Armada" Istanbul Turkey Hotel Restaurant
Istanbul, Turkey
01.2022 - 02.2023
- Set working hours for employees
- Check the readiness and cleanliness of the hall
- Monitor the stability of work activities
- Supervised a team of servers and kitchen staff, fostering a collaborative work environment and high employee morale.
- Assisted with training and development of food and beverage team.
- Streamlined ordering processes for greater efficiency in meeting customer needs during peak hours.
- Enhanced customer satisfaction by ensuring timely and efficient breakfast service.
Excursionist
LLC "ORIENT STARS SAMARKAND" SAMARKAND CITY HOTEL
11.2021 - 03.2022
- Being able to calm oneself and others in any situation
- Provide quality clean service
- Finding the right path in difficult situations
- Strong-willed
- Politeness
- Proved successful working within tight deadlines and a fast-paced environment.
Assistant Sushi Chef
"TANUKI" MOSCOW, RF
Moscow, RF
01.2015 - 01.2018
- Preparing incoming orders and ordering products
- Training and training new employees
Restaurant Waiter
LLC "ORIENT STARS SAMARKAND" SAMARKAND CITY HOTEL
Samarkand, Uzbekistan
01.2012 - 01.2014
- Created engaging educational materials to enhance visitor understanding of exhibit content and themes.
- Developed and implemented strategies for improving customer service, resulting in a more efficient visitor experience.
- Assisted educators in developing interactive learning activities tailored towards school groups visiting the museum.
- Coordinated private event bookings that contributed significantly towards revenue generation.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated warm relationships with regular customers.
Education
Tourism Manager -
Silk Road International University of Tourism
09.2023
Skills
- Calm oneself and others
- Quality clean service
- Strong-willed
- Quick-witted
- Stress-resistant
- Inquisitive
- Good at speaking
- Communicating
- Curious
- Creative
- Teamwork and collaboration
- Customer service
- Time management
Languages
Turkish
Advanced (C1)
English
Intermediate (B1)
Uzbek
Bilingual or Proficient (C2)
Tajik
Advanced (C1)
Russian
Intermediate (B1)
German
Elementary (A2)
Timeline
Manager's Assistant
Boulevard Restaurant & Bakery
03.2023 - Current
Breakfast Manager
"Armada" Istanbul Turkey Hotel Restaurant
01.2022 - 02.2023
Excursionist
LLC "ORIENT STARS SAMARKAND" SAMARKAND CITY HOTEL
11.2021 - 03.2022
Assistant Sushi Chef
"TANUKI" MOSCOW, RF
01.2015 - 01.2018
Restaurant Waiter
LLC "ORIENT STARS SAMARKAND" SAMARKAND CITY HOTEL
01.2012 - 01.2014
Tourism Manager -
Silk Road International University of Tourism