Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Volunteer Experience
Training
Languages
Personal Information
Timeline
Generic
Laylo Musaeva

Laylo Musaeva

Tashkent,UZ

Summary

Professional with extensive experience in contract management, procurement, and operational management. Proven ability to excel in negotiations with stakeholders and foster effective communication. Skilled in operational administration, project management, and HR performance management. Expertise in team building and developing operational policies and reward systems.

Overview

20
20
years of professional experience

Work History

Operations Manager

East West Management Institute
Tashkent
07.2024 - 03.2025

Acted as key liaison for operational support to JSSA project team, enhancing coordination efforts.

Directed procurement management, adhering to defined thresholds and tracking systems.

Supervised complete procurement cycle, from RFQs review to final approvals.

Ensured accuracy in procurement documentation for COP signature approval.

Executed security assessments and developed emergency evacuation plans for office safety.

Facilitated recruitment processes in line with Uzbekistan regulations and EWMI guidelines.

Provided logistical support for workshops and coordinated inventory management activities.

Maintained strong relationships with service providers, ensuring quality service delivery.

Operations and Administrative Officer

East West Management Institute – JSSA Project
Tashkent
06.2023 - 07.2024
  • Streamlined administrative processes to boost operational efficiency.
  • Managed procurement and compliance, ensuring adherence to organizational policies.
  • Coordinated communication among team members and stakeholders efficiently.
  • Automated office operations for effective correspondence and data tracking.
  • Monitored inventory levels to maintain adequate supplies.
  • Prepared and distributed meeting materials, including agendas and minutes.
  • Negotiated vendor contracts, securing favorable terms and cost savings.
  • Supported senior leadership by generating daily reports for decision-making.

Contract Manager in Marketing Department

FE “ZTE Investment” LLC
Tashkent
10.2012 - 06.2023
  • Developed contract management procedures for Uzbekistan office to enhance operational efficiency.
  • Managed administration of purchase, investment, and trial contracts ensuring compliance.
  • Registered import contracts in customs software system to streamline processing.
  • Reviewed and analyzed contract documents for accuracy and completeness before signing.
  • Negotiated contract terms with stakeholders to ensure compliance and efficiency.
  • Trained team members on contract management processes and best practices to enhance knowledge.
  • Maintained accurate records of all contracts within organization's database system for easy access.
  • Facilitated dispute resolution between parties to uphold positive working relationships.

Management Section Head in After Sale Department

FE “ZTE Investment” LLC
Tashkent
05.2009 - 10.2012
  • Developed internal operational regulations for After Sale Department.
  • Conducted monthly staff performance assessments and created a certification system based on results.
  • Administered contract management by establishing a database for archived contracts and related documentation.
  • Implemented “5 S” management principles in technical support section.
  • Coordinated responsibilities among Management Section teams for project documentation and logistics management.
  • Participated in charity programs and A-club membership for Professional Management Program.
  • Collaborated with Permission/Legalization documentation team to ensure compliance.
  • Organized training sessions for local staff while managing administrative functions in After Sale Department.

Administrator

Representative Office of ZTE Corporation
Tashkent
11.2005 - 05.2009
  • Managed documentation for visa support, extensions, and local registration of foreign employees.
  • Executed accreditation card processes with Ministry of Foreign Economic Relations for foreign staff.
  • Oversaw issuance of working licenses for foreign employees.
  • Facilitated apartment rental agreements through Diplomatic Service Department of MFA.
  • Maintained monthly reports and organized filing correspondence system.
  • Coordinated room reservations, conference hall bookings, and hotel agreements.
  • Ensured compliance with notary attestation requirements for necessary documents.

Secretary/Assistant to Administrator

Representative Office of ZTE Corporation
Tashkent
02.2005 - 11.2005
  • Translated technical documentation to ensure clarity and usability for end users.
  • Managed office inventory by registering all office equipment and facilities.
  • Coordinated travel logistics, including ticket purchases and room reservations for foreign employees.
  • Executed customs clearance for imported goods delivered to Representative Office.
  • Oversaw assignment and control of office cars, maintaining accurate mileage records.
  • Issued business trip orders for drivers and technical specialists, ensuring timely execution.

Education

Master of Science - Management in Banking And Finance

Management Development Institute of Singapore
Tashkent, Uzbekistan
05-2015

Bachelor Diploma - English Philology

Urgench State University
Urgench, Khorezm region, Uzbekistan
07.2004

Skills

  • IT literacy
  • Team collaboration
  • Communication skills
  • Interpersonal effectiveness
  • Cultural awareness
  • Global perspective
  • Organizational skills
  • Time management
  • Proactive initiative
  • Leadership capabilities
  • Problem-solving expertise
  • Self-confidence
  • Assertiveness skills
  • Procurement management
  • Inventory control
  • Stakeholder communication
  • Efficiency enhancement
  • Regulatory compliance
  • Attention to detail
  • Leadership development
  • Training facilitation
  • Performance evaluation
  • Policy implementation
  • Change management strategies
  • Purchasing and procurement expertise
  • Project management skills
  • Procedure development expertise
  • Business operations management
  • Operations oversight
  • Program administration skills
  • Team building and leadership strategies
  • Staff retention strategies
  • Contract negotiation

Certification

  • USAID Procurement: Grants & Cooperative Agreements
  • USAID Rules & Regulations: Grants & Cooperative Agreements
  • Drafting and Negotiating Commercial Contracts
  • Business Fundamentals: Project Management
  • Contract Law: From Trust to Promise to Contract
  • Contract Management: building relationships in business
  • Fundamentals of Oratory mastery
  • Professional Management Program
  • Project Management
  • Human Resource Management course

Accomplishments

  • Management recognized me for changing areas in creating contract management procedure for Uzbekistan office functioning until today.
  • For development of rewarding system in the department that was further adopted by other teams.
  • For quality review checks of organization policy and procedure documents.
  • For initiates in creating template documentation that was welcomed by other branches of the organization.
  • For collaborative communication skills in the role of Cross-Culture Ambassador in the organization.

Volunteer Experience

  • ZTE Corporation, Leadership development and Corporate Culture Department, Tashkent, Uzbekistan, Cross-Culture Ambassador for ZTE Uzbekistan, 06/01/15, 06/01/18, Being a member of corporate One ZTE Program, Facilitating and implementing One ZTE Program activities in Uzbekistan Office, Sharing cultural life of Uzbekistan office by writing articles
  • GLOW Camp (Girls Leading Our World), Urgench, Uzbekistan, Junior Chancellor, 08/01/01, 08/11/01, 10 days of interesting, entertaining and supporting activities with school-girls., Helping schoolgirls to communicate in English

Training

  • Contract Management in Overseas Contract Management Platform, ZTE Malaysia Office (2012)
  • ZTE Overseas Workshop of Operations Management (2010)
  • GDPR and Import-Export Compliance trainings by ZTE (on a yearly basis)

Languages

  • Uzbek, native
  • Russian, fluent
  • English, IELTS 6.5
  • French, B1
  • Turkish, elementary

Personal Information

  • Date of Birth: 10/11/82
  • Gender: Female
  • Nationality: Uzbekistan

Work Type

Full TimeContract Work

Work Location

RemoteOn-SiteHybrid

Timeline

Operations Manager

East West Management Institute
07.2024 - 03.2025

Operations and Administrative Officer

East West Management Institute – JSSA Project
06.2023 - 07.2024

Contract Manager in Marketing Department

FE “ZTE Investment” LLC
10.2012 - 06.2023

Management Section Head in After Sale Department

FE “ZTE Investment” LLC
05.2009 - 10.2012

Administrator

Representative Office of ZTE Corporation
11.2005 - 05.2009

Secretary/Assistant to Administrator

Representative Office of ZTE Corporation
02.2005 - 11.2005

Master of Science - Management in Banking And Finance

Management Development Institute of Singapore

Bachelor Diploma - English Philology

Urgench State University
Laylo Musaeva