Malika Istamova
Samarkand
Summary
Creative hospitality and travel industry professional with wealth of historical knowledge. Offering excellent customer service and public speaking skills. Career success working with visitors and travelers to create entertaining and educational experiences.
Overview
4
4
years of professional experience
Work History
Food Waiter
Pepperonis
06.2021 - 07.2021
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to coordinate timely food delivery and accuracy of orders.
- Managed multiple tables efficiently while maintaining attention to customer needs.
Decorator
Eva Decor
01.2022 - 08.2025
- Designed and executed innovative decor concepts for residential and commercial spaces.
- Collaborated with clients to understand vision and deliver tailored design solutions.
- Managed inventory of decor items, ensuring timely procurement and organization.
- Led setup and installation of decor elements for events, ensuring seamless execution.
Children's Animator
Delphin Hotels & Resorts
04.2024 - 08.2024
- Developed and implemented engaging activities for children, enhancing their overall experience at resort.
- Collaborated with team to create themed events, fostering creativity and participation among young guests.
- Assisted in managing daily schedules for children's programs, ensuring timely execution of activities.
- Facilitated interactive games that promoted teamwork and social skills among participants.
Front Desk Officer
Siab Hotel
08.2025 - 11.2025
- Greeted and assisted guests, ensuring a welcoming atmosphere.
- Managed check-in and check-out processes efficiently.
- Handled guest inquiries and resolved issues promptly.
- Maintained accurate records of reservations and guest information.
Tour Guide
Self Employed
02.2025 - Current
- Designed engaging tour itineraries to enhance visitor experiences.
- Conducted in-depth research on local history and culture for informed storytelling.
- Facilitated group interactions, ensuring a welcoming and inclusive environment.
- Managed logistics for tours, including transportation and scheduling coordination.
Education
High School Diploma -
School 45
Samarkand 05.2023
Bachelor's in Tourism -
University of Tourism And Cultural Heritage
Samarkand Skills
- Public speaking
- Presentation skills
- Local history
- Exceptional communication
- Creative solutions
- Humor and wit
- Guest relations
- Tourism management
- Event planning
- Local history expertise
- Conflict mediation
- Time management
Timeline
Front Desk Officer
Siab Hotel
08.2025 - 11.2025
Tour Guide
Self Employed
02.2025 - Current
Children's Animator
Delphin Hotels & Resorts
04.2024 - 08.2024
Decorator
Eva Decor
01.2022 - 08.2025
Food Waiter
Pepperonis
06.2021 - 07.2021
High School Diploma -
School 45
Bachelor's in Tourism -
University of Tourism And Cultural Heritage