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Dedicated and compassionate professional with a proven track record in healthcare and community services. Demonstrated expertise in managing and coordinating comprehensive care solutions for individuals and families. Adept at leading multidisciplinary teams to deliver high-quality patient-centered care. Skilled in needs assessment, care planning, and resource allocation to ensure optimal outcomes. Strong advocate for community engagement, with a commitment to enhancing the well-being of diverse populations. Proactive in addressing challenges, implementing innovative solutions, and fostering collaborative relationships with stakeholders. Seeking to contribute extensive experience and passion for improving community health outcomes in a dynamic healthcare and community services role.

Experienced Customer Service Representative/Manager bringing 4 years of quality performance in customer support supervisory roles. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Accustomed to defusing customer dissatisfaction and managing competing priorities with superior results.

Dynamic Customer Care Manager with over 10 years at TACC Foundation, adept at enhancing patient referral processes and team performance. Proven leadership in managing remote teams, driving quality metrics, and fostering exceptional customer service. Skilled in CRM software and effective communication, consistently motivating teams to exceed performance goals.

Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Customer Manager offering 17-year track record of cultivating customer loyalty and retention. Accustomed to working in fast-paced environments with decisive problem-solving skills and competency in defusing high-pressure situations. Superb analytical skills leveraged to proactively improve customer service processes and garner stellar customer feedback.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Customer-focused professional with background in managing customer service teams and enhancing customer experience. Possess strong leadership skills, adept at training staff to improve performance and deliver high-quality service.

Maryam Nurmatova

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Customer Care Manager

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Bachelor - Project Management

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