Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
Mehrinoz Sayidova

Mehrinoz Sayidova

Engineer Programmer
Andijan

Summary

Dynamic banking professional with a proven track record at "HAMKORBANK," excelling in credit analysis and team management. Successfully enhanced operational efficiency and customer satisfaction through strategic process improvements and robust training programs. Adept at fostering high-performance cultures and building strong client relationships, driving branch growth and loyalty.

Offering strong organizational and leadership skills, with keen ability to quickly adapt and learn in banking environment. Brings solid foundation in financial principles and operational efficiency, coupled with excellent communication and problem-solving abilities. Ready to use and develop analytical and leadership skills in customer service role.

Proactive Bank manager with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice.

Overview

2
2
years of professional experience
2
2
Certifications
4
4
Languages

Work History

Bank Manager

"HAMKORBANK" JOINT-STOCK COMMERCIAL BANK WITH FOREIGN CAPITAL PARTICIPATION
02.2025 - Current
  • Conducted regular audits to ensure adherence to regulatory requirements, maintaining a strong control environment.
  • Identified opportunities for process improvement within the branch, leveraging industry best practices to enhance efficiency.
  • Maintained scheduling for main branch to keep shifts appropriately staffed.
  • Managed banking operations for smooth daily transactions, ensuring accuracy and compliance with regulations.
  • Cultivated a high-performance culture within the branch by setting clear expectations and rewarding top performers accordingly.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Developed a loyal customer base through personalized service and tailored financial solutions.
  • Led efforts for branch growth, successfully achieving targeted loan portfolio expansion while maintaining credit quality.
  • Enhanced staff training programs for continuous professional development, improving overall team capabilities and performance levels.
  • Built strong relationships with local businesses, fostering partnerships that benefited both parties.
  • Optimized resource allocation by analyzing branch performance metrics, reallocating resources as needed to maximize results.
  • Streamlined loan application processes for improved turnaround times, increasing customer satisfaction rates during borrowing experiences.

Teacher

"BILLI" NON-STATE EDUCATIONAL INSTITUTION
09.2024 - 01.2025
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.

Customer Service Representative Manager

Andijan Makro Supermarket
06.2023 - 12.2023
  • Supervised Managers in providing excellent customer service to callers requiring assistance for management and service issues.
  • Developed key performance metrics for measuring and tracking team success in meeting service objectives.
  • Spearheaded initiatives aimed at improving first-call resolution rates, resulting in higher levels of client satisfaction.
  • Leveraged data-driven insights from CRM systems to better understand client needs and tailor support strategies accordingly.
  • Evaluated emerging technologies for potential integration into current workflows, enhancing overall operational efficiency.

Education

Master of Science - Information Technology

Andijan State Technical Institute
Andijan, Uzbekistan
04.2001 -

BBA - Information And Communication Technology

Andijan Institute of Mechanical Engineering
Andijan, Uzbekistan
04.2001 -

BBA - Engineering Mechanics

Fergana Polytechnic Institute
Fergana, Uzbekistan
04.2001 -

High School Diploma -

Andijan District Secondary School Number 23
Andijan, Uzbekistan
04.2001 -

Skills

Credit analysis

Certification

MFTA - Master of Financial Technical Analysis

Interests

Interest in start-up projects

Volunteering in projects

Read a book

Professional development

Participation in contests

Timeline

CM - Certified Manager Certification

07-2025

MFTA - Master of Financial Technical Analysis

06-2025

Bank Manager

"HAMKORBANK" JOINT-STOCK COMMERCIAL BANK WITH FOREIGN CAPITAL PARTICIPATION
02.2025 - Current

Teacher

"BILLI" NON-STATE EDUCATIONAL INSTITUTION
09.2024 - 01.2025

Customer Service Representative Manager

Andijan Makro Supermarket
06.2023 - 12.2023

Master of Science - Information Technology

Andijan State Technical Institute
04.2001 -

BBA - Information And Communication Technology

Andijan Institute of Mechanical Engineering
04.2001 -

BBA - Engineering Mechanics

Fergana Polytechnic Institute
04.2001 -

High School Diploma -

Andijan District Secondary School Number 23
04.2001 -
Mehrinoz SayidovaEngineer Programmer