Summary
Overview
Work History
Education
Skills
Accomplishments
Traveling
Timeline
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M.Qodir Madaminov

Sales Representative
Kokand

Summary

Dynamic and results-driven professional with experience in sales, banking, hospitality, and customer service. Skilled in client relationship management, problem-solving, and delivering high-quality support in fast-paced environments. Proven ability to meet targets, handle complex processes, and ensure exceptional customer satisfaction.

Overview

7
7
years of professional experience
4
4
Languages

Work History

Customer Service Representative

Yandex.Market
10.2024 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Front Desk Agent

Reikartz
03.2020 - 06.2022

Welcomed guests, handled check-in and check-out processes, and provided excellent customer service.

Managed reservations and resolved guest inquiries to ensure a positive hotel experience.

Loan Officer

TBC Bank
04.2019 - 12.2019

Processed loan applications, verified client documentation, and ensured compliance with bank policies.

Provided financial guidance to clients and approved credit requests through accurate data entry and risk assessment

Sales Representative

Pepsi
03.2018 - 01.2019

Increased sales and expanded client base by building strong customer relationships and negotiating profitable deals.

Consistently exceeded monthly sales targets through effective product presentations and market analysis.

Education

Bachelor of Science - Computer Information System For Business

Management Development Institute of Singapore in Tashkent
Tashkent, Uzbekistan
04.2001 -

High School Diploma -

School №1
Kokand
04.2001 -

Skills

Customer service

Problem-solving

Active listening

Product knowledge

Accomplishments

Led school volleyball team to 1st place in the Regional Championship (9th grade), demonstrating strong teamwork and leadership skills.


Secured 3rd place in the National Dota 2 Championship, showcasing strategic thinking, adaptability, and team coordination skills.

Traveling

Traveling: Experienced in exploring diverse cultures across Europe, including extended stay in Latvia and visits to Poland and Germany. Passionate about discovering new environments and adapting to different lifestyles.

Timeline

Customer Service Representative

Yandex.Market
10.2024 - Current

Front Desk Agent

Reikartz
03.2020 - 06.2022

Loan Officer

TBC Bank
04.2019 - 12.2019

Sales Representative

Pepsi
03.2018 - 01.2019

Bachelor of Science - Computer Information System For Business

Management Development Institute of Singapore in Tashkent
04.2001 -

High School Diploma -

School №1
04.2001 -
M.Qodir MadaminovSales Representative