Summary
Overview
Work History
Education
Skills
Certification
Interests
Languages
Timeline
Generic
MUHAMMADHON RUSTAMJANOV

MUHAMMADHON RUSTAMJANOV

Hospitality
Namangan

Summary

Dynamic Hotel Manager with a proven track record at Akhsikent Hotel, excelling in strategic planning and guest relations management. Enhanced team performance through effective staff training and established a collaborative work culture, resulting in increased employee morale and guest satisfaction. Skilled in marketing and reservations management, driving successful event bookings.

Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. History of driving company growth through

Hospitality professional prepared for advancing hotel operations and guest services. Extensive experience managing hotel activities, improving service quality, and leading teams to achieve goals. Known for fostering collaborative environments and adapting to dynamic situations. Expertise in staff training and guest relations. Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. Detail-oriented professional with bilingual abilities and is experience in both sales and marketing. Well-educated and self-assured with superior communication skills. Over 2 years as manager for five-star resort. Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Dynamic individual with hands-on experience in Area of expertise and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.

Overview

9
9
years of professional experience
1
1
Certification
3
3
Languages

Work History

Hotel Manager

Akhsikent Hotel
Namangan, Namangan
11.2023 - Current
  • Developed and implemented marketing strategies to promote hotel services.
  • Established a positive work culture that promoted teamwork, collaboration, and employee morale.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
  • Oversaw day-to-day operations of [Number]-room hotel with staff of [Number] employees.

Front Office Assistant

Karavan
07.2021 - 08.2023
  • Enhanced customer satisfaction by promptly addressing inquiries and concerns at the front desk.
  • Handled financial transactions accurately by processing payments, issuing receipts, and maintaining detailed records of all transactions.
  • Collaborated with team members to improve overall front office performance through consistent feedback and process improvement suggestions.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.

Front Desk Supervisor

JA Resorts & Hotels
Abu Dhabi
11.2019 - 11.2020
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
  • Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
  • Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.
  • Completed bi-weekly payroll for [Number] employees.

Front Desk Receptionist

Marriott
06.2018 - 10.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Front Office Receptionist

Wyndham Worldwide Corp
06.2016 - 05.2018
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
  • Handled payments efficiently using company''s billing software which contributed to improved financial record keeping.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

Bachelor of Management - Hospitality

Silk Road Int University of Tourism And Cultural Heritage
Samarkand, Uzbekistan
04.2001 -

Skills

Guest experiences

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Interests

Sport

Books

Languages

Russian
Bilingual or Proficient (C2)
Turkish
Advanced (C1)
Uzbek
Bilingual or Proficient (C2)

Timeline

Certified [Job Title], [Company Name] - [Timeframe]

06-2025

Hotel Manager

Akhsikent Hotel
11.2023 - Current

Front Office Assistant

Karavan
07.2021 - 08.2023

Front Desk Supervisor

JA Resorts & Hotels
11.2019 - 11.2020

Front Desk Receptionist

Marriott
06.2018 - 10.2019

Front Office Receptionist

Wyndham Worldwide Corp
06.2016 - 05.2018

Bachelor of Management - Hospitality

Silk Road Int University of Tourism And Cultural Heritage
04.2001 -
MUHAMMADHON RUSTAMJANOVHospitality