Muhammadsodik Usmonjonov
Digital Marketing
Namangan
Summary
Driven by a results-focused approach, I leveraged my expertise in SEO and content optimization at 100k.uz to significantly enhance website traffic and online sales. My background in client advocacy and ethical practice, combined with a knack for cultural competency, has consistently improved customer satisfaction and engagement across digital and hospitality sectors.
Overview
2
2
years of professional experience
Work History
Targeted Case Manager
100k.uz
11.2023 - 06.2024
- Boosted website traffic with targeted SEO tactics, keyword research, and content optimization.
- Created social media content with innovative brand messaging to support new product launches.
- Created Pay-Per-Click campaigns to drive targeted traffic to company website.
- Improved conversion rates by designing and executing A/B tests for landing pages and ad campaigns.
- Optimized e-commerce campaigns through A/B testing to increase online sales.
- Managed digital projects from initial concept through final implementation and live monitoring.
- Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
- Created content strategies for digital media.
- Created customized marketing materials to increase product awareness.
Assistant Waiter
City Palace Hotel Tashkent
04.2022 - 08.2023
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
- Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
- Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.
- Participated in team meetings to discuss menu changes, share feedback, and improve overall service quality.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
Education
Bachelor of Science - Global Studies
Soonchunhyang University
Korea 04.2001 -
High School Diploma -
Specialised Boarding School Namangan
O`zbekiston, Namangan 04.2001 -
Skills
Ethical Practice
Client Advocacy
Cultural Competency
Service planning
Positive Attitude
Emotional awareness
Websites
Languages
Uzbek
Native language
English
Upper intermediate
B2
Russian
Upper intermediate
B2
Turkish
Elementary
A2
Timeline
Targeted Case Manager
100k.uz
11.2023 - 06.2024
Assistant Waiter
City Palace Hotel Tashkent
04.2022 - 08.2023
Bachelor of Science - Global Studies
Soonchunhyang University
04.2001 -
High School Diploma -
Specialised Boarding School Namangan
04.2001 -