Power Point
MUSLIMBEK MUSTAFAEV
Front Office Manager
Samarkand
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Plus, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
Languages
Work History
International Sales Manager
Morendi LLC
11.2022 - 01.2024
- Exceeded annual sales targets consistently by proactively identifying untapped markets and pursuing new client leads.
- Collaborated with marketing teams to create targeted promotional campaigns that drove significant growth in international sales.
- Built lasting relationships with industry influencers to keep abreast of emerging trends and drive positive brand positioning in target markets.
- Analyzed market trends and competitor activities to identify new opportunities for business expansion.
Remote Broker Agent
Safe Auto Trucking LLC
04.2023 - 09.2023
- Exceeded sales targets consistently by utilizing effective marketing techniques and focusing on relationship-building with prospective clients.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
- Increased client satisfaction by providing tailored investment advice and personalized service.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
- Educated clients on various investment options, empowering them to make informed decisions about their financial futures.
- Cultivated a wide network of professional contacts, increasing referral business and expanding client base over time.
Assistant General Manager
Hyundai Premium Outlet Daejeon
08.2020 - 09.2022
- Increased sales with targeted marketing promotions and event planning for special occasions.
- Streamlined operations by implementing efficient staff scheduling, reducing labor costs while maintaining service quality.
- Established rapport with regular customers through personalized service experiences, encouraging loyalty visits and positive word-of-mouth referrals from satisfied guests.
- Enhanced team performance by providing regular coaching and feedback to employees.
- Ensured compliance with health and safety regulations by regularly inspecting the facility, equipment, and staff practices.
- Optimized table turnover rates by training staff on efficient service techniques and refining seating arrangements for peak hours.
- Boosted employee morale through recognition programs, leading to higher retention rates and improved teamwork.
- Improved customer satisfaction by addressing and resolving customer complaints promptly and professionally.
Education
BBA - Business Management
SolBridge International School Of Business
Daejeon, South Korea 04.2001 -
Skills
Market Analysis
Software
Oracle Hospitality
Microsoft Word
Microsoft Excel
Campaigner and other mailing platforms
Timeline
Remote Broker Agent
Safe Auto Trucking LLC
04.2023 - 09.2023
International Sales Manager
Morendi LLC
11.2022 - 01.2024
Assistant General Manager
Hyundai Premium Outlet Daejeon
08.2020 - 09.2022
BBA - Business Management
SolBridge International School Of Business
04.2001 -
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