Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
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Nuriya Sipatdinova

Nuriya Sipatdinova

Nukus

Summary

Highly motivated and customer-focused individual with proven experience in delivering exceptional service, communicating effectively, collaborating within teams, and resolving problems efficiently in fast-paced restaurant and retail environments. Eager to leverage these transferable skills to excel as a Cabin Crew member and contribute to a positive passenger experience. Experienced in managing high-volume incoming calls, accurately documenting customer inquiries and providing timely solutions. Strengths include strong verbal communication skills, ability to multitask and work under pressure. Previous roles have demonstrated dependability, adaptability and commitment to providing top-notch customer service, contributing greatly to improved customer satisfaction rates.

Overview

8
8
years of professional experience

Work History

Call Operator

Uzum Bank
Tashkent
07.2025 - 10.2025
  • Handled inbound calls from customers regarding banking inquiries.
  • Provided accurate information about account services and products.
  • Assisted customers in troubleshooting account-related issues effectively.

Sales Assistant

New Yorker Store
Tashkent
05.2024 - 11.2024
  • Provide exceptional customer service
  • Maintained visual merchandising
  • Customer service
  • Communication with clients
  • Provide good communication with customers

FRANKFORT EXPO HOTEL

Residence Family Company
Tashkent
11.2023 - 03.2024
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.

Nurse

Doctors Without Borders (MSF)
Nukus
06.2017 - 09.2018
  • Administered medications and monitored patient responses in diverse settings.
  • Collaborated with multidisciplinary teams to develop patient care plans.
  • Educated patients and families on health management and prevention strategies.
  • Provided emotional support to patients facing challenging medical conditions.
  • Recorded patient condition, vital signs, recovery progress and medication side effects.

Education

Associate of Applied Science - Teaching English To Speakers of Other Languages

Karakalpak State University
Nukus, Uzbekistan

Associate of Science - General Nursing

1-Nukus Medical College
Nukus, Uzbekistan

Skills

  • Customer service
  • Troubleshooting
  • Data entry
  • Client communication
  • Relationship management
  • Sales support
  • Problem solving
  • Time management
  • Team collaboration
  • Conflict resolution
  • Language proficiency
  • Patience and tolerance

Accomplishments

  • The best student of the University
  • The finalist of The Top 100 ideas for Uzbekistan
  • The National Scholarship of Slovakia

References

References available upon request.

Languages

English
Advanced (C1)
C1
Russian
Advanced (C1)
C1
Uzbek
Native
Native
Chinese (Mandarin)
Elementary (A2)
A2

Timeline

Call Operator

Uzum Bank
07.2025 - 10.2025

Sales Assistant

New Yorker Store
05.2024 - 11.2024

FRANKFORT EXPO HOTEL

Residence Family Company
11.2023 - 03.2024

Nurse

Doctors Without Borders (MSF)
06.2017 - 09.2018

Associate of Applied Science - Teaching English To Speakers of Other Languages

Karakalpak State University

Associate of Science - General Nursing

1-Nukus Medical College
Nuriya Sipatdinova