Odiljon Azimov
Warranty engineer
Tashkent
Summary
Committed claims handling professional with extensive experience in [Type] insurance. Gathered, recorded, and processed information accurately and efficiently for reliable claim management. Built positive relationships with customers and colleagues for enhanced service provisions. Astute Claims Handler achieving fair customer outcomes through focused claims handling, processing and resolution. Organised and methodical to manage high-volume caseloads within target settlement timeframes. Meticulous and accurate in documentation for reliable reference.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Warranty Administrator
Astana Motors Company
Tashkent, Uzbekistan
07.2023 - Current
- Provided claims advice to clients, managing expectations and explaining claims processing timelines.
- Handled initial claims enquiries with attention to first-class, personal service.
- Recorded detailed, accurate claim particulars for reliable case notes.
- Maintained strict confidentiality when dealing with sensitive client information, ensuring staff members followed suit.
- Handled all claims and communications within established service level agreements.
- Gathered, recorded, and distributed complete documentary evidence.
- Completed general claims administration, reviewing and distributing legal and evidentiary documentation.
- Evaluated claims data and market trends for improved customer understanding.
Warranty Administrator
Hyundai Auto Asia
Tashkent, Uzbekistan
05.2020 - 07.2023
- Provided claims advice to clients, managing expectations and explaining claims processing timelines.
- Handled initial claims enquiries with attention to first-class, personal service.
- Recorded detailed, accurate claim particulars for reliable case notes.
- Managed large client portfolio, prioritising claims in line with complexity and demand.
- Gathered, recorded, and distributed complete documentary evidence.
- Completed general claims administration, reviewing and distributing legal and evidentiary documentation.
Engineering Technician
Milk Food Trade
Tashkent, Uzbekistan
04.2018 - 05.2020
- Applied engineering and technical knowledge to analyse operations and offer suggestions for improvement.
- Followed up on manufacturing and field reports to resolve outstanding problems.
- Reformatted large datasets for use in technical applications.
- Read and interpreted blueprints, technical drawings, schematics and computer-generated reports.
- Devised overall documentation strategies, identifying design sets planned for each stage of work.
- Compiled, processed and analysed test data and results to improve product quality.
- Diagnosed equipment faults and completed minor repairs using manufacturer manuals.
- Improved product quality by customising tools and eliminating variability.
Education
Bachelor of Science - Power engineering
Tashkent state Technical University
Tashkent 09.2014 - 06.2018
Bachelor of Science - Economics
Tashkent State of Economy
Tashkent, Uzbekistan 09.2020 - 06.2023
Skills
Customer relations
Timeline
Warranty Administrator
Astana Motors Company
07.2023 - Current
Bachelor of Science - Economics
Tashkent State of Economy
09.2020 - 06.2023
Warranty Administrator
Hyundai Auto Asia
05.2020 - 07.2023
Engineering Technician
Milk Food Trade
04.2018 - 05.2020
Bachelor of Science - Power engineering
Tashkent state Technical University
09.2014 - 06.2018
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