Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Rizo Mamarasulov

Manager Assistant
Tashkent,TK

Summary

Accomplished Manager of Operations with a proven track record at Makon Mall, enhancing customer satisfaction and team productivity through effective communication and training programs. Skilled in Microsoft Word and adept in fostering a positive work environment, I excel in customer service and staff development, significantly improving operational outcomes.

Overview

2
years of professional experience

Work History

Telefonchi.uz
Tashkent

Manager of Operations
08.2023 - 05.2024

Job overview

  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Enhanced team productivity by providing effective training programs and performance management systems.

Makon Mall
Samarkand

Assistant Manager
06.2022 - 07.2023

Job overview

  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

Education

Tashkent State University of Economics
Tashkent

Bachelor Of Economics from Econometrics
07.2028

Skills

Customer Service

Languages

English
Upper intermediate (B2)

Timeline

Manager of Operations

Telefonchi.uz
08.2023 - 05.2024

Assistant Manager

Makon Mall
06.2022 - 07.2023

Tashkent State University of Economics

Bachelor Of Economics from Econometrics

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Rizo MamarasulovManager Assistant