Sardor Usmanov
Tashkent
Summary
Highly motivated Sales Associate with an extensive customer service and sales experience in various fields/industries. Agile sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
16
16
years of professional experience
Work History
Truck Dispatcher
S & D Global Transportation
03.2020 - Current
- Facilitated communication between drivers and management, ensuring seamless flow of information and enabling quick decision-making processes.
- Streamlined dispatch operations by implementing efficient routing and scheduling systems.
- Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in transportation process.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
- Built strong relationships with brokers through effective communication and problem-solving skills, contributing to increased business opportunities.
- Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
- Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
- Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
Sales Service Associate
ABC Moving Center LLC
11.2014 - 01.2020
- Analyzed market trends to identify new sales opportunities within the targeted industry sectors.
- Collaborated with marketing department on promotional campaigns targeting specific demographics or industries for increased lead generation efforts.
- Delivered regular sales reports to management, providing insights into current performance metrics and areas for improvement.
- Negotiated contracts with new clients, securing long-term partnerships and business growth.
- Streamlined sales processes for increased efficiency, resulting in higher conversion rates.
Sales Associate
Private Hotel & Mountain Resort
01.2013 - 08.2014
- Increased hotel bookings by developing and implementing strategic sales plans targeting various market segments.
- Implemented and created promotions to stimulate repeat business and attract new business travel accounts.
- Streamlined communication between departments to ensure seamless event execution, resulting in positive client feedback.
- Established strong relationships with key industry partners and clients, leading to repeat business and referrals.
- Boosted revenue through upselling hotel services, amenities, and group offerings during the sales process.
Sales Assistant
Duty Free Shops
08.2008 - 09.2012
- Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Education
Bachelor - Agronomy And Crop Science
The University of Agriculture
06.2008
Skills
Strong Communication Skills
Freight Rate Negotiation
Stress Tolerance
Effective Decision Making
Logistics Coordination Knowledge
Dispatch Software Proficiency
Advanced problem solving
Transportation management systems
Languages
Russian
Native language
English
Advanced
C1
Timeline
Truck Dispatcher
S & D Global Transportation
03.2020 - Current
Sales Service Associate
ABC Moving Center LLC
11.2014 - 01.2020
Sales Associate
Private Hotel & Mountain Resort
01.2013 - 08.2014
Sales Assistant
Duty Free Shops
08.2008 - 09.2012
Bachelor - Agronomy And Crop Science
The University of Agriculture
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