Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that needed.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
Work History
Truck Dispatcher
S & D Global Transportation
03.2020 - 06.2025
Facilitated communication between drivers and management, ensuring seamless flow of information and enabling quick decision-making processes.
Streamlined dispatch operations by implementing efficient routing and scheduling systems.
Coordinated with maintenance department to schedule routine vehicle inspections, minimizing downtime and ensuring operational efficiency.
Developed strong working relationships with external partners such as carriers and shipping companies to ensure efficient collaboration in transportation process.
Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Built strong relationships with brokers through effective communication and problem-solving skills, contributing to increased business opportunities.
Coordinated dispatching of 5 drivers to accomplish daily delivery requirements
Sales Service Associate
ABC Moving Center LLC
Tashkent, Uzbekistan
11.2014 - 01.2020
Answer calls and respond to emails
Handle customer inquiries both by phone and by email
Research required information using available resources
Manage and resolve customer complaints
Providing customers with product and service information
Creating lead by enter new customer information into system
Identify and escalate priority issues
Follow up customers calls
Marketing Associate
Private Hotel & Mountain Resort
01.2013 - 08.2014
Planned and executed events and marketing programs to increase qualified leads.
Supported design process of various promotional materials including brochures, flyers, banners, and advertisements.
Visit potential customers and provide service with quotations
Negotiate terms of agreement and close sales
Identify new markets and business opportunities
Sales Assistant
Duty Free Shops
08.2008 - 09.2012
Handled customer inquiries, complaints, and returns professionally, ensuring positive experience for all clients.
Increased sales by building strong customer relationships and providing excellent service.
Helped customers locate products and checked store system for merchandise at other sites.
Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
Assisted customers with prompt and polite support
Processed transactions accurately while maintaining high level of customer service.
Participated in ongoing training to stay updated on current products, promotions, and industry trends.
Education
Bachelor - Agronomy And Crop Science
The University of Agriculture , Tashkent, Uzbekistan
09.2004 - 06.2008
Skills
Stress Tolerance
Timeline
Truck Dispatcher - S & D Global Transportation
03.2020 - 06.2025
Sales Service Associate - ABC Moving Center LLC
11.2014 - 01.2020
Marketing Associate - Private Hotel & Mountain Resort
01.2013 - 08.2014
Sales Assistant - Duty Free Shops
08.2008 - 09.2012
The University of Agriculture - Bachelor, Agronomy And Crop Science
Senior Manager, International Freight at Peloton Interactive, Inc, Global TransportationSenior Manager, International Freight at Peloton Interactive, Inc, Global Transportation