Sardorbek Ikromov
Head Waiter
Dubai
Summary
Accomplished Head Waiter at Praia Dubai Beach Restaurant & Lounge, adept in guest service and team supervision. Elevated dining experiences through exceptional service, achieving increased efficiency and customer loyalty. Skilled in event planning and guest relations management, I excel in high-volume dining environments, ensuring order accuracy and safety. Proven track record in fostering warm customer relationships and efficient team leadership at COYA Dubai.
Overview
3
3
years of professional experience
Work History
Head Waiter
Praia Dubai Beach Restaurant & Lounge
Dubai
04.2024 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Restaurant Waiter
COYA Dubai
09.2022 - 12.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas for optimal guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Trainee Waiter
Marina Social
09.2021 - 06.2022
- Handled guest complaints gracefully, resolving issues quickly to maintain a pleasant dining experience.
- Accurately recorded food and beverage orders, ensuring clear communication with kitchen staff for order accuracy.
- Contributed to team success by assisting fellow waitstaff during busy periods or when shortstaffed.
- Actively participated in pre-shift meetings and briefings, staying informed about menu changes, specials, and staff updates.
Education
Bachelor of Science - Bussiness Management And Marketing
Namangan Institute of Engineering And Technology
Namangan, Uzbekistan 09.2020 -
Skills
Menu presentation
Team Supervision
Guest service
Order Taking
Guest Relations
Table Setting
Food safety understanding
Guest Relations Management
Menu Memorization
Event Planning
Languages
Uzbek
Native language
English
Advanced
C1
Turkish
Intermediate
B1
Russian
Proficient
C2
GYM, JUDO, Free-style wrestling
Since I was a young child I have been involved in martial arts, I always maintain my physical shape, and I have no bad habits. I am a multiple winner in Judo, Sambo and Grappling. Sportы taught me punctuality, always improving, and taking the responsibility.
Timeline
Head Waiter
Praia Dubai Beach Restaurant & Lounge
04.2024 - Current
Restaurant Waiter
COYA Dubai
09.2022 - 12.2023
Trainee Waiter
Marina Social
09.2021 - 06.2022
Bachelor of Science - Bussiness Management And Marketing
Namangan Institute of Engineering And Technology
09.2020 -
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