SHOISLOM UMAROV
ECONOMIST
Tashkent,TK
Summary
Dynamic leader with a proven track record at UZBEKISTAN AIRPORTS JSC, enhancing customer experience and expanding business opportunities. Excelled in innovation management and team leadership, significantly increasing employee engagement. Skilled in analytical thinking and customer relations, adept at driving continuous improvement and fostering teamwork.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Leading Specialist of Commercial Department
UZBEKISTAN AIRPORTS JSC
04.2023 - Current
- Initiated quality improvement measures that enhanced overall customer experience ratings.
- Conducted comprehensive market research to identify trends and opportunities for business expansion.
- Attracted foreign airlines to perform flights to international airports of the Republic of Uzbekistan
Leading Specialist of Loan Department
HEAD OFFICE OF ORIENT FINANS PJSC
01.2022 - 04.2023
- Enhanced product offerings by conducting thorough competitor analysis and identifying gaps in the market.
- Spearheaded successful initiatives that led to significant increases in employee engagement levels across the organization.
- Developed and maintained relationships with key clients, resulting in increased business opportunities and revenue growth.
- Mentored junior staff members, promoting professional development and knowledge sharing within the team.
- Raised cash resources from international financial institutions
1-category Specialist of Loan Department
YUNUSABAD BRANCH OF ORIENT FINANS PJSC
01.2021 - 01.2022
- Reviewed major investment projects and business plans.
- Collaborated with sales teams to develop pricing strategies that maximized profitability while remaining competitive in the market.
- Analysed the financial condition of large companies for financing by the bank
Specialist of Retail Operations Department
YUNUSABAD BRANCH OF ORIENT FINANS PJSC
06.2018 - 01.2021
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Education
Bachelor of Science - TREASURY IMPLEMENTATION OF THE STATE BUDJET
TASHKENT FINANCIAL INSTITUTE
Tashkent, Uzbekistan 04.2001 -
Skills
Innovation management
Analytical thinking
Customer relations
Continuous improvement
Knowledge sharing
Team performance improvement
Time management
Team leadership
Multitasking Abilities
Teamwork and collaboration
Timeline
Leading Specialist of Commercial Department
UZBEKISTAN AIRPORTS JSC
04.2023 - Current
Leading Specialist of Loan Department
HEAD OFFICE OF ORIENT FINANS PJSC
01.2022 - 04.2023
1-category Specialist of Loan Department
YUNUSABAD BRANCH OF ORIENT FINANS PJSC
01.2021 - 01.2022
Specialist of Retail Operations Department
YUNUSABAD BRANCH OF ORIENT FINANS PJSC
06.2018 - 01.2021
Bachelor of Science - TREASURY IMPLEMENTATION OF THE STATE BUDJET
TASHKENT FINANCIAL INSTITUTE
04.2001 -