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Shukhrat Zokirov
Airport Manager
Samarkand
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Airport Manager associate position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Airport Manager
"Air Marakanda" LLC
Samarkand
02.2022 - Current
- Managed efficient teams of up to 60 employees.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored equipment and system upgrades to compile data into detailed reports for upper management.
- Contributed to development, implementation, and execution of maintenance programs.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Passenger Service Agent
"Samarkand International Airport" LLC
Samarkand
07.2012 - 02.2022
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Announced flight status updates and information about gate changes over PA system.
- Oversaw ticketing, gate and ramp services.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
- Educated passengers on safety procedures and provided assistance to disabled passengers
- Escorted handicapped passengers from terminal to aircraft.
- Prepared detailed passenger manifests and other reports to meet organizational needs.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Air Cargo Specialist
"Navoi International Airport"
Navoi
06.2009 - 06.2012
- Negotiated and arranged transport of goods with shipping or freight companies.
- Created documents of load plans, cargo cleanliness inspections, and transportation processes.
- Led warehouse improvement initiatives to advance operational efficiencies.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
- Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
- Built working relationships with clients to foster loyalty and encourage repeat business.
Education
BBA - Aviation Management
Kyiv National Aviation University
Kyiv, Ukraine 09.2011 - 05.2016
Skills
Aircraft operations procedures
Accomplishments
- Supervised team of 60 staff members.
- Resolved product issue through consumer testing.
Interests
Travelling
Timeline
Airport Manager
"Air Marakanda" LLC
02.2022 - Current
Passenger Service Agent
"Samarkand International Airport" LLC
07.2012 - 02.2022
BBA - Aviation Management
Kyiv National Aviation University
09.2011 - 05.2016
Air Cargo Specialist
"Navoi International Airport"
06.2009 - 06.2012
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