Sohail Ess

• Developed and executed community engagement strategies to enhance user interaction across social media platforms and forums.

• Organized educational webinars and AMAs to inform users about cryptocurrency trends and platform features, fostering a knowledgeable community.

• Actively monitored community discussions, addressing inquiries and resolving issues to ensure a positive user experience.

• Collaborated with cross-functional teams to gather feedback and advocate for user needs in product enhancements and marketing initiatives.

• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
• Accomplished multiple tasks within established timeframes
• Cross-trained existing employees to maximize team agility and performance

• As a listing partner, I specialize in finding promising projects that are seeking to list their tokens or coins on various cryptocurrency exchanges
• I can also help with marketing and AMA sessions to promote the project and increase its visibility in the crypto community
• With my expertise and network of industry contacts, I can assist projects in achieving their listing and fundraising goals

• Conducted regular inspections to identify needed improvements and maintain highest standards
• Created policies and procedures for successful community management
• Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction
• Produced reports about community activities to keep owners, directors and property managers informed
• Communicated effectively with owners, residents, and on-site associates
• Monitored and tracked payments and expenses, providing timely and accurate financial reports
• Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs
• Identified and corrected deficient performance and behaviors to achieve maximum productivity