Learning and exchanging ideas about new cultures
Sugdiyona Rsalieva
Flight Attendant
Tashkent,TK
Summary
Accomplished professional trained in safety procedures for aviation industry. Effectively handles all types of situations and remains calm under pressure. Experienced Cabin Crew member with background providing outstanding customer service to travelers.
Overview
1
1
year of professional experience
14
14
years of post-secondary education
4
4
Languages
Work History
Cabin Crew Member
Heston Airlines
06.2023 - Current
- Streamlined communication between cabin crew members during flights using established protocols for relaying important information quickly and effectively.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Responded to passenger emergencies to provide first aid.
- Played key role in achieving company-wide safety goals by participating in regular drills and maintaining up-to-date knowledge on emergency procedures.
- Supported smooth meal service operations by accurately taking orders from passengers, serving meals efficiently while accommodating dietary restrictions or allergies upon request.
- Welcomed passengers aboard and provided overview of safety procedures.
- Answered passengers' questions about flight, aircraft and destination.
- Resolved passenger conflicts and medical emergencies during flights.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Followed company regulations and rules to promote safe environment for travelers and employees.
English Teacher
Public School
12.2022 - 06.2023
- Worked as teacher at school and helped to pupils who were going to graduate school and apply for university.
- In addition, instructed students for matches.
Education
Bachelor of Science - Foreign Languages And Literatures
Uzbekistan State World Language University
Uzbekistan, Tashkent, Uch-Tepa District, Chilanzar 10.2020 - Current
Secondary -
65th of School
Uzbekistan, Tashkent, Urta Chirchik District. 09.2009 - 05.2020
Skills
Aircraft Emergency Reports
FAA Regulations
Cultural Sensitivity
Grooming and Personal Hygiene
Customer Service / Business class service
Problem-solving abilities
Teamwork / Leadership
Emergency Evacuation
Aircraft Safety Checks
Aircraft Emergency Reports
Speech Clarity
Interests
Learning languages
Helping to people
Additional Information
Rewarded as " The best student of school"
Timeline
Cabin Crew Member
Heston Airlines
06.2023 - Current
English Teacher
Public School
12.2022 - 06.2023
Bachelor of Science - Foreign Languages And Literatures
Uzbekistan State World Language University
10.2020 - Current
Secondary -
65th of School
09.2009 - 05.2020