Sukhrob Ziyovitdinov
Economist
Jizzakh,JI
Summary
Dynamic professional with a proven track record in sales strategy development and customer support, honed across roles at Ocean Motors Group and Agro Bank. Excelled in enhancing service efficiency and fostering client relationships, leveraging strong communication skills and sales pipeline management. Achieved notable improvements in client satisfaction and operational workflows.
Overview
5
5
years of professional experience
Work History
Sales Manager's Assistant
Ocean Motors Group
02.2024 - Current
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Receptionist
Sunrise Caravan Hotel
03.2021 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Updater
Global Truck and Trade
05.2023 - 12.2023
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Customer Support Specialist
Agro Bank
02.2022 - 06.2022
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Receptionist Administrator
Rakat City Hotel
03.2020 - 12.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Education
Bachelor of Arts - Accounting And Finance
Management Development Institute of Singapore
Tashkent, Uzbekistan 04.2001 -
Skills
Sales strategy development
Timeline
Sales Manager's Assistant
Ocean Motors Group
02.2024 - Current
Updater
Global Truck and Trade
05.2023 - 12.2023
Customer Support Specialist
Agro Bank
02.2022 - 06.2022
Receptionist
Sunrise Caravan Hotel
03.2021 - Current
Receptionist Administrator
Rakat City Hotel
03.2020 - 12.2020
Bachelor of Arts - Accounting And Finance
Management Development Institute of Singapore
04.2001 -
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