Valeriy Kostin
Chief Operating Officer
Summary
- Impact on the overall end result.
- Excellent obstacle removal/problem solving skills.
- Good interpersonal communication skills, regardless of the mental and cultural characteristics of the contact.
- Pragmatic. Executive. Stress-resistant.
- Focused on results. I work easily in a team.
- Excellent oral and written skills.
- I know the hardware configuration of computer equipment and peripherals and related software, I have network administration skills, e-mail, and I know the operating systems of personal computers.
- I install the necessary software on desktop and laptop computers, I will be able to ensure: network security (protection against unauthorized access to information, viewing or changing system files and data); security of inter-network interaction
- ESTJ
Overview
7
7
years of professional experience
2
2
Languages
Work History
Head of the After-sales Service Department
M-TOWN BMW (STO)
04.2021 - Current
- Developed the concept and wrote a business plan for the creation of a Hi-class body shop
- Purchased equipment and debugged the purchase of tools
- Selected, hired and trained staff
- Developed and implemented tools to attract customers and increase the average check together with the SMM manager and marketer
- Optimized the work of the department according to KaiZen (frequency of repeated requests, required parts, quality and speed of service)
- Prevented and, if necessary, resolved conflict situations with clients.
Head of the Regional Development Department (during construction and launch)
Regional Dealer of the KIA Motors carmaker
11.2023 - 5 2024
- Built business processes and created a system for the smooth operation of departments, including through the integration of CRM systems
- Under my leadership, 2 regional dealerships were built and launched in Namangan and Karshi
- Adapted corporate standards in departments.
Manager for import support of AVALON AVTO luxury cars (the company has been liquidated)
08.2022 - 11.2023
- Individual selection of the car model, consultations, conclusion of contracts and documentary support of import deliveries of luxury cars
- Logistics control
- Post-sales support and service organization.
Assistant Manager
CARAVAN GROUP, a restaurant chain
09.2020 - 04.2021
- Ensured the productive work of the office in the absence of the head
- Interacted with business partners, conducted negotiations
- Organized field events for 1000+ people
- Implemented payment systems.
Project and Supply Department Manager
STATE OF EMERGENCY ALVIERO
05.2020 - 09.2020
- Negotiated with suppliers of imported raw materials
- A personal achievement is to reduce the previously available purchase price and save $ 40,000 per year on only one of the positions
- Participated in the project to launch a new product from the moment of initialization to the completion stage
- Carried out quality control of manufactured products.
Organizer of Esports tournaments
St. Petersburg State University of Civil Aviation
09.2017 - 12.2019
- Created an esports league inside the university
- Coordinated and organized competitions
- Led university teams to St
- Petersburg and later to the All-Russian League.
Education
High School Diploma -
St. Petersburg State University of Civil Aviation
St. Petersburg 04.2001 - 2021.04
Skills
Impact on the overall end result
Otherskills
Category B driver's license
Timeline
Head of the Regional Development Department (during construction and launch)
Regional Dealer of the KIA Motors carmaker
11.2023 - 5 2024
Manager for import support of AVALON AVTO luxury cars (the company has been liquidated)
08.2022 - 11.2023
Head of the After-sales Service Department
M-TOWN BMW (STO)
04.2021 - Current
Assistant Manager
CARAVAN GROUP, a restaurant chain
09.2020 - 04.2021
Project and Supply Department Manager
STATE OF EMERGENCY ALVIERO
05.2020 - 09.2020
Organizer of Esports tournaments
St. Petersburg State University of Civil Aviation
09.2017 - 12.2019
High School Diploma -
St. Petersburg State University of Civil Aviation
04.2001 - 2021.04
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