Yuliya Khalmatova

We provided facial threatments, Turkish and Moroccoan hammam, Aromatherapy massage, Balinese massage, hot stone massage, foot reflexology, Swedish massage, Body wraps, Body scrub, Foam massage and head massage.

• Assisted colleagues in maintaining a calm, organized work environment by completing cleaning tasks and equipment maintenance as needed.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Educated guests on self-care techniques, promoting long-lasting benefits from spa services.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Provided attentive care during treatments, addressing any concerns or discomforts promptly and professionally.
• Developed strong relationships with clients through empathetic listening skills and genuine concern for their wellbeing.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.