Summary
Overview
Work History
Education
Skills
Languages
Languages
Websites
Timeline
Generic
ZIYODULLA IRGASHEV

ZIYODULLA IRGASHEV

Tashkent,TK

Summary

Productive IT Manager with broad experience working in IT management. Uses technical and data-processing skills to develop innovative strategies to address business needs. Detailed system administrator and IT specialist, with years of experience in administering servers, providing excellent customer support to network users, as well as troubleshooting technical issues. With expertise in a variety of security, networking, and operating system software, I am an astute IT expert with digital transformation project experience. Offers budget and inventory management expertise to minimize costs, and maximize performance. Shares knowledge of cloud services infrastructure and IT security to protect assets. Productive employee with a proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements, and provide excellent service. Systematic IT Specialist with a solid foundation in developing and modifying system plans. Excellent communication and interpersonal skills. Works hard to meet the requirements of users.

Overview

18
18
years of professional experience

Work History

OSS Support Engineer

Philip Morris International
Tashkent, TK
02.2025 - Current
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Updated and maintained databases with current information.
  • Supported end-users with network and device troubleshooting and diagnosis.

IT Manager

JV “UZAssystem”LLC
Tashkent
11.2022 - 01.2025
  • Integrated new business systems swiftly and accurately, building momentum for technical project opportunities
  • Closely managed department budgets and forecasts to optimise IT services against financial targets
  • Ensured IT licenses were consistently managed and updated for continued company compliance
  • Worked flexibly to meet out-of-hours IT coverage and disaster recovery
  • Controlled data, reporting and technology for available, secure system use
  • Deployed configuration and software using expertise in mobile device management
  • Communicated complex IT concepts to technical and non-technical audiences for complete comprehension
  • Mentored and motivated IT teams to support key business objective delivery
  • Developed and implemented effective IT strategy to meet company infrastructure demands
  • Produced comprehensive management reports across IT systems for continued analysis and evaluation.

IT Chief Specialist

LUKOIL Uzbekistan
Bukhara, BK
06.2019 - 10.2022

Providing the smooth operation of the infrastructure of IT facilities.

  • Managed and maintained servers across multiple platforms, ensuring high availability and performance.
  • Created configuration guides for deploying new desktops, laptops and mobile devices.
  • Maintained inventory of hardware assets including servers, laptops, desktops.
  • Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
  • Monitored system performance, identifying and resolving bottlenecks to maintain optimal functionality.
  • Managed storage solutions, including NAS and SAN, optimizing data accessibility and redundancy.
  • Provided technical support and training to users, improving system understanding and reducing support requests.
  • Collaborated with IT teams to design and improve the network architecture, enhancing overall performance and reliability.
  • Implemented security measures such as firewalls, antivirus programs.

IT Manager

JV “Dedeman Hotel
Tashkent
12.2013 - 10.2022
  • Integrated new business systems swiftly and accurately, building momentum for technical project opportunities
  • Closely managed department budgets and forecasts to optimise IT services against financial targets
  • Ensured IT licenses were consistently managed and updated for continued company compliance
  • Worked flexibly to meet out-of-hours IT coverage and disaster recovery
  • Controlled data, reporting and technology for available, secure system use
  • Deployed configuration and software using expertise in mobile device management
  • Communicated complex IT concepts to technical and non-technical audiences for complete comprehension
  • Mentored and motivated IT teams to support key business objective delivery
  • Developed and implemented effective IT strategy to meet company infrastructure demands
  • Produced comprehensive management reports across IT systems for continued analysis and evaluation.

IT System Administrator

ITPS Group
01.2016 - 05.2019
  • Ensuring IT security of the system: implementation of procedures for ensuring IT security; user identity management; monitoring surveillance and security incidents; conducting periodic checks of access rights and user rights; regular analysis of vulnerabilities
  • Assisted clients with diagnosis of software and hardware issues and concerns
  • Encouraged timely and relevant upgrades for clients' products as necessary
  • Investigated incidents caused by malicious activities and identify false positives
  • Responded to customer requests for product or solution information
  • Provided a systematic communication of project status and key milestones to all clients
  • Maintain accurate hardware and software inventory records
  • Perform initial installation of operating systems
  • Reviewed procedures and made recommendations to management to streamline operations, Server administration, Development and modification of the structure of access to resources in the existing Active Directory
  • Installing and configuring necessary updates for the operating system and program
  • Providing the smooth operation of the infrastructure of IT facilities
  • Support for all questions and problems for users
  • (More than 1500 users)
  • Assisted clients with diagnosis of software and hardware issues and concerns
  • Perform initial installation of operating systems
  • Maintain accurate hardware and software inventory records
  • Provided a systematic communication of project status and key milestones to all clients
  • Responded to customer requests for product or solution information
  • Reviewed procedures and made recommendations to management to streamline operations
  • Investigated incidents caused by malicious activities and identify false positives creating media pools, configuring disks, analyzed Troubleshooting logs
  • Configuring and maintaining
  • Microsoft Exchange Server mail servers in working order, configuring the server, creating a database, creating rules, creating mailboxes
  • Troubleshooting
  • Organization and control of Internet access Microsoft ISA server, Forefront
  • Threat Management Gateway (TMG) Kerio Control
  • Knowledge of the lines of HP server equipment, data storage systems
  • (3PAR, StoreOnce 5100, HP p2000, MSL MSL4048, HP BladeSystem c7000
  • Enclosure, ProLiant BL460c)
  • Knowledge of data center engineering systems Installation and administration of windows server

IT System Administrator

Uzinfocom
Tashkent
03.2014 - 12.2015
  • Server administration, Development and modification of the structure of access to resources in the existing Active Directory
  • Installing and configuring necessary updates for the operating system and program
  • Providing the smooth operation of the infrastructure of IT facilities
  • Support for all questions and problems for users
  • (More than 1500 users)
  • Assisted clients with diagnosis of software and hardware issues and concerns
  • Encouraged timely and relevant upgrades for clients' products as necessary
  • Investigated incidents caused by malicious activities and identify false positives
  • Responded to customer requests for product or solution information
  • Provided a systematic communication of project status and key milestones to all clients
  • Maintain accurate hardware and software inventory records
  • Perform initial installation of operating systems
  • Reviewed procedures and made recommendations to management to streamline operations

IT Specialist

UZDONROBITA" LLC
Tashkent
03.2008 - 08.2012
  • Assisted clients with diagnosis of software and hardware issues and concerns
  • Encouraged timely and relevant upgrades for clients' products as necessary
  • Investigated incidents caused by malicious activities and identify false positives
  • Responded to customer requests for product or solution information
  • Provided a systematic communication of project status and key milestones to all clients
  • Maintain accurate hardware and software inventory records
  • Perform initial installation of operating systems
  • Reviewed procedures and made recommendations to management to streamline operations

Engineer

INTELSAT
Tashkent
09.2007 - 03.2008

Education

Administering a SQL Database Infrastructure -

Sofline
Tashkent, TK
01.2022

Microsoft SCCM -

Softline
Tashkent, TK
01.2021

MCP,MCSA -

NetDec (Microsoft GOLD CERTIFIED partner)
Tashkent, TK
01.2009

Bachelor of Science - RTRC

Tashkent University of Information Technologies
Tashkent, TK
01.2007

Skills

  • System integration
  • Service Desk management
  • IT infrastructure
  • IT strategy
  • IT Management
  • Data migration
  • Recruitment and training
  • Adaptive leadership
  • Teamwork
  • Leadership
  • Handling conflict
  • Implementation and administration of virtualization systems
  • Backup systems
  • Controlling server administration
  • Solving global problems
  • Development and modification of access structures
  • Installing and configuring updates
  • Acquisition and implementation of IT solutions
  • Operation and maintenance of IT infrastructure
  • Monitoring and evaluating IT effectiveness
  • Support for users' software and hardware
  • Ensuring IT security
  • User identity management
  • Monitoring surveillance, and security incidents
  • Conducting periodic checks of access rights
  • Regular analysis of vulnerabilities
  • Diagnosis of software and hardware issues
  • Timely upgrades for clients' products
  • Investigating incidents
  • Responding to customer requests
  • Systematic communication of project status
  • Maintaining hardware and software inventory
  • Initial installation of operating systems
  • Reviewing procedures and making recommendations

Languages

  • Uzbek, First Language
  • Russian, First Language
  • English, B1 Intermediate

Languages

Uzbek
First Language
Russian
Proficient (C2)
C2
English
Upper Intermediate (B2)
B2

Timeline

OSS Support Engineer

Philip Morris International
02.2025 - Current

IT Manager

JV “UZAssystem”LLC
11.2022 - 01.2025

IT Chief Specialist

LUKOIL Uzbekistan
06.2019 - 10.2022

IT System Administrator

ITPS Group
01.2016 - 05.2019

IT System Administrator

Uzinfocom
03.2014 - 12.2015

IT Manager

JV “Dedeman Hotel
12.2013 - 10.2022

IT Specialist

UZDONROBITA" LLC
03.2008 - 08.2012

Engineer

INTELSAT
09.2007 - 03.2008

Administering a SQL Database Infrastructure -

Sofline

Microsoft SCCM -

Softline

MCP,MCSA -

NetDec (Microsoft GOLD CERTIFIED partner)

Bachelor of Science - RTRC

Tashkent University of Information Technologies
ZIYODULLA IRGASHEV