Drawing
Zulayxo Xoliqnazarova
Samarkand,Uzbekistan
Summary
Motivated Internship Student working toward Business management degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience. Strong knowledge of Business development. Team Leader experienced in directing activities. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes. Dedicated to solutions-oriented problem-solving and critical thinking. Reliable Student with skills in leadership and commitment. Expert at leading and coordinating with others on group projects throughout history of academic excellence. Dedicated to working until projects are completed and meeting highest standards.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
3
3
Certifications
5
5
Languages
Work History
Internship Student
"Gross Insurance"
jambay, Samarkand
05.2020 - Current
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Delivered clerical support by handling range of routine and special requirements.
- Answered incoming telephone calls, took down messages and provided information.
- Sorted and organized files, spreadsheets and reports.
- Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Achieved management recognition by designing and implementing special project during internship.
- Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support department.
- Collaborated in professional team to solve workflow issues.
- Developed business, financial and analytical skills needed for career.
- Upheld office schedule and calendar to coordinate workflow and meetings.
- Maximized productivity by analyzing protocols and identifying areas for improvement.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
Volunteer Clerical Assistant
"Ziyo" shop
jambay, Samarkand
01.2019 - Current
- Streamlined processing procedures for various financial and employee documents to improve traceability.
- Interacted with customers by phone, email or in-person to provide information.
- Executed record filing system to improve document organization and management.
- Created presentations and proposals for use in meetings, assisted in bookkeeping and produced budget reports.
- Verified accuracy of business records by consistently updating customer information.
- Developed correspondence letters, memos and emails.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
- Recommended products to customers, thoroughly explaining details.
- Described product highlights and benefits to help guide purchasing decisions.
- Identified and responded to customer requests and concerns through email, online chat and phone for both English and Russian, Uzbek-speaking customers.
- Helped improve customer satisfaction by translating customer paperwork and company documentation.
- Communicated with management when customer issues escalated and worked to find resolutions.
Tutor Volunteer
school №46
jambay, samarkand
01.2018 - Current
- Developed enrichment materials resource files for use in tutorial sessions.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Evaluated student binders, textbook notes and learning logs to understand learning goals.
- Assisted students with homework using curriculum and materials provided by program.
- Contacted teachers regarding course outlines and assignment schedules.
- Taught study skills and other methods for test preparation.
- Communicated with parents and teachers regarding student progress and areas of concern.
- Assessed students' progress throughout tutoring sessions and adjusted instructional methods and content focus.
- Maintained detailed files and created charts tracking students learning progress.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Collaborated with parents to create tutoring sessions appropriate for student's age, learning preference and learning style.
- Worked with students in classrooms or home environments to provide educational support.
- Met with students and discussed educational goals and expectations.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Provided one-on-one and small group instruction to over 30 students falling behind in Algebra I,II, Geometry, Pre/Calculus, Chemistry(An/Organic), Biology(Anatomy/Genetics).
- Designed engaging lessons, using art and visual aids to enhance learning process.
- Coordinated parent meetings, discussing student progress and developing individualized solutions to areas of concern.
- Helped students prepare for routine and standardized tests and college entrance exams.
- Supported students with helpful study habits and exam strategies.
Individual Tutor
none
Jambay, Samarkand
11.2020 - 05.2021
- Designed engaging lessons, using art and visual aids to enhance learning process.
- Stressed importance of good study habits by encouraging student to create personalized study plans.
- Provided homework assistance using specific curriculum and materials.
- Helped student prepare for routine and standardized tests and college entrance exams.
- Assessed student' progress throughout tutoring sessions and adjusted instructional methods and content focus.
- Created special handouts, study guides and enrichment materials to boost student knowledge.
- Updated required logs and student documentation to keep records accurate and current.
Education
High School Diploma -
School №46
Uzbekistan, Samarkand, Jambay,Xashdala 26 09.2011 - Current
Skills
Administrative tasks
Outstanding communication skills
Uzbek Language fluency
English Language fluency
Russian Language fluency
Presentations
Client Relationships
Team collaboration
Account management
Problem-solving
Strategic sales knowledge
In-person tutoring
Math skill evaluation
Study plan development
Child development
Safety awareness
Sports injuries training
Physical and endurance training
Youth mentor
Taekwondo Coach
Motivational leadership style
Business planning
Accomplishments
- I studied English(advanced level C1-C2)
- our school program level is intermediate
- I studied Mathematics in English(my 4th language after Uzbek, Russian, Tadzhik)-at school, all subjects are in Uzbek.
- from 10th grade, I started studying for SAT/SAT subject tests, but due to pandemic Covid-19, I was not able to take them.
-Online Olympiad from biology(country)- #1 in school; #1 in town;#1 in the city; #57 in-country. (out of 9417)
-Online Olympiad from chemistry(country)- #1in school, #1 in town, #35 in the city, #167 in the country. (out of 8735)
-I ranked #1 from mathematics and Uzbek language writing among 1245 schools
- art awards: school 17x; town 8x; city 3x
-award for essay: school 15x; town 5x; city 4x
-'best student of the 2019-2020 academic year' (this award for only 2 students in town)
-participated in Grandfather's research from Mathematics(he is docent)
Certification
Certificate of Foreign Language Proficiency (B2))
Interests
Cats
Architecture
Psychology
Learning new Languages
Astronomy
Collecting pencils,brushes, and books
Spicy food
Learning Facts(in every field)
Comics(Manhwa, Manga, Webtoon)
Listening lectures about justice and business
Taekwondo
Tutoring
Timeline
Certificate of Foreign Language Proficiency (B2))
06-2021
Certificate of 9 years General Secondary Education with Honours
05-2021
Individual Tutor
none
11.2020 - 05.2021
Internship Student
"Gross Insurance"
05.2020 - Current
Certificate of Grant for excellent performance during the course
12-2019
Volunteer Clerical Assistant
"Ziyo" shop
01.2019 - Current
Tutor Volunteer
school №46
01.2018 - Current
High School Diploma -
School №46
09.2011 - Current