Ibrohim Talatov
Summary
Dedicated and experienced Subscriber Support Manager with a proven track record of providing exceptional customer service to clients of the largest internet provider in Uzbekistan. Proficient in resolving a wide range of issues through both inbound and outbound calls, adept at navigating CRM systems such as Bitrix24 to streamline processes and enhance customer satisfaction. Possessing strong communication skills and a commitment to delivering prompt and effective solutions, I thrive in fast-paced environments and excel at building rapport with customers to ensure their needs are met efficiently.
Overview
1
1
year of professional experience
2
2
Languages
Work History
IPLUS OOO
Subscriber Support Manager
09.2023 - 04.2024
As a Subscriber Support Manager, I assisted customers of the largest internet provider in Uzbekistan in resolving various issues, handling both inbound and outbound calls. I also worked extensively with the CRM system Bitrix24 to manage customer interactions and ensure smooth communication.
Education
BBA - International Business
Central Asian University
Tashkent, Uzbekistan 04.2001 -
High School Diploma -
TDTU Academic Lyceum
Tashkent, Uzbekistan 04.2001 -
Skills
Timeline
IPLUS OOO
Subscriber Support Manager
09.2023 - 04.2024
BBA - International Business
Central Asian University
04.2001 -
High School Diploma -
TDTU Academic Lyceum
04.2001 -
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